Quality Manager (6556 )

Engineering Inver Grove Heights, Minnesota


Position at Travel Tags, Inc.

Travel Tags, Inc. is seeking a Quality Manager to be responsible for day-to-day management of the Quality Assurance department. This resource will be responsible for ongoing upgrades and enhancements to our Quality Management System QMS as well as maintaining the system and documentation, monitoring and maintaining all company quality standards/objectives, and compliance requirements to support with the ISO 9001:2008 standards and our ongoing certification.  


Shift Available

  • Monday – Friday
  • 8:00 a.m. -  5:00 p.m.


Responsibilities Include:

  • Drive continuous improvements consistent with ISO 9001-2008 quality standard.  Ensure satisfactory performance in all areas of the quality system, such as Corrective/Preventive Actions, Document Control, Audits, Inspections, Containment, Supplier Quality, Customer Feedback, Quality Management Review.
  • Maintain compliance to other applicable standards such as AIB, socially responsible sourcing standards, data security, and consumer product regulations.
  • Provide responses to customer enquiries on quality issues and other matters related to quality process and capabilities.
  • Actively interact with internal stakeholders through hands-on participation and contribution in cross-functional projects and company initiatives.
  • Serve as subject matter expert in the areas of quality, lean six sigma tools and methods. 


Minimum Qualifications:

  • Bachelor’s degree in Engineering, technology, science, applied mathematics, applied statistics or other related quantitative fields             
  • Five (5) years of experience in manufacturing quality assurance process, measurement process, electronic data process, relational databases and data reporting systems
  • Three (3) – five (5) years in a managerial role with direct reports
  • Six Sigma Black Belt training
  • ASQ or comparable certification as auditor, quality excellence, or quality engineer


Preferred Qualifications:

  • Masters of Business Administration
  • Three (3) – five (5) years of experience championing Lean best practices and process improvement methodology
  • Extensive experience interacting and communicating directly with customers
  • Experience facilitating group activities, such as brainstorming sessions, root-cause analysis, process mapping, and consensus meetings
  • Master Black Belt training


About Our Company

Our Total Rewards package of benefits and compensation reflects our bold commitment to creating opportunity and security for employees.


We offer a competitive base salary, and an attractive benefit package including health, dental and vision insurance, 401K, incentive compensation plan, PTO (paid time off) and Holiday pay..


Travel Tags Was founded in 1973, as a manufacturer of luggage tags and travel accessories.  We produced our first gift card in 1999, entering what is now a $100 billion growth industry.  Today, we are known as the preeminent solutions provider in the ever-changing stored-value market, and we ship hundreds of millions of gift cards through the world each year.


Our turnkey solutions include design, eCommerce, card manufacturing, data management, secure packaging, and a broad range of specialty print technologies that help create lasting impressions for some of the world’s most prominent brands.  Our world-class solutions have earned us the most coveted industry accolades, including the International Card Manufacturer’s Élan Award, People’s Choice Award, Judges’ Choice Award, and Best Gift Card of the Year.