Account Manager (6324 )

Customer Service Arden Hills, Minnesota


Position at Taylor Communications Secure & Customer Solutions, Inc.

Taylor Communications is seeking an Account Manager to be the primary liaison between the company and our clients.   This position is responsible for ongoing, tactical contact and execution management of the client’s projects which will require that you have a solid understanding of the flow of project information/data from start to finish. 

Account Managers professionally and successfully managed client interactions via email, phone, conference calls or in-person meetings. 

Responsibilities Include:

  • Build and maintain strong client interactions based upon credibility, communication and trust.
  • Use your passion for milestones, check-in communications, and deadlines to continually move projects forward. 
  • Manage multiple accounts, programs/projects/tasks in an environment which is driven by regulations and deadlines.  We are deadline driven!
  • Facilitate effective cross-functional communications between teams and client teams.
  • Identify areas to streamline processes, reduce opportunities for error and continuously improve our client services team.
  • Find creative solutions and persistent against challenges.
  • Be part of a team that is very collaborative!

Minimum Qualifications:

  • A bachelor’s degree is preferred, or relevant and equivalent working experience.
  • 2+ years of relevant and equivalent experience is required
  • Experience in managing project from start to finish is essential. 
  • Excellent written and verbal communication skills.
  • Skilled at facilitating meetings and conference calls toward a common objective.
  • Detail oriented and able to handle complex tasks.
  • Commitment to achieving the highest standards of quality, and 100% accuracy.
  • Life-long learner who enjoys implementing ways to continuously improve operations.
  • Financial, print, interactive, and/or compliance driven industry experience is preferred.

About Our Company

Our Total Rewards package of benefits and compensation reflects our bold commitment to creating opportunity and security for employees.

We offer an attractive compensation package, including a competitive base salary, and a competitive benefit package including health, dental & vision insurance, 401K plan, profit sharing, PTO (paid time off) and Holiday Pay. Eligible employees may take advantage our health, dental & vision benefits, as well Holiday Pay beginning the first day of employment.

Taylor Communications is a go-to-market subsidiary of Taylor Corporation. For more than a century, we've been providing outstanding service and developing innovative products that leverage the technology of our time. By providing market-specific insights and a compelling portfolio of solutions to the healthcare, financial services, commercial and industrial markets, we have become the recognized leader in the management and execution of mission-critical communications.