Account Manager (2456)

Customer Service Fort Worth, Texas


Description

Position at Venture Solutions Inc.

As an Account Manager with Venture Solutions, a Taylor company, you will be the primary liaison between Venture and our clients, ensuring the achievement of our client’s SLAs, while also helping them grow their business.  Your prior experience in either the print or mortgage industry would prepare you to excel at a fast pace and be successful very quickly with us.  Additionally, your excellent communication skills will allow you to build relationships and partner with our clients to achieve great results together.


Responsibilities Include:

  • Build and maintain strong client interactions based upon credibility, communication and trust.
  • Use your passion for milestones, check-in communications, and deadlines to continually move projects forward.  You need to be a Project Management guru.
  • Manage multiple accounts, programs/projects/tasks in an environment which is driven by regulations and deadlines.  We like to be challenged!
  • Facilitate effective cross-functional communications between Venture teams and client teams.
  • Identify areas to streamline processes, reduce opportunities for error and continuously improve our client services team.
  • Find creative solutions and persistent against challenges.
  • Be part of a team that is very collaborative!
  • Use your resilience to adapt to a fast-paced and continually evolving work environment.

Minimum Qualifications:

  • A bachelor’s degree is preferred, or relevant and equivalent working experience.
  • 2+ years of relevant and equivalent experience is required
  • Experience in managing project from start to finish is essential. 
  • Excellent written and verbal communication skills.
  • Skilled at facilitating meetings and conference calls toward a common objective.
  • Detail oriented and able to handle complex tasks.
  • Commitment to achieving the highest standards of quality, and 100% accuracy.
  • Life-long learner who enjoys implementing ways to continuously improve operations.
  • Mortgage, print, interactive, and/or compliance driven industry experience is preferred.

About Our Company

Our Total Rewards package of benefits and compensation reflects our bold commitment to creating opportunity and security for employees.

We offer an attractive compensation package, including a competitive base salary, and a competitive benefit package including health, dental & vision insurance, 401K plan, profit sharing, PTO (paid time off) and Holiday Pay.

Venture Solutions brings together the best in technology and print. We specialize in customer communications focused on highly regulated industries. We drive innovation to create the world’s best digital customer communication experiences. We move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for our clients every day. If you share our passion for teamwork, our vision to revolutionize the industry and our goal to lead the future in technology and print, we want you to fast-forward your career at Venture Solutions.

The Venture Advantage includes our affiliation with Taylor Corporation, a family-owned business since 1975, one of the top-3 graphics communications companies in North America, with more than 80 subsidiaries, including Venture Solutions, and over 12,000 employees. Taylor Corp serves over half of the Fortune 500 companies, in addition to millions of small businesses and consumers.  

At Venture, we strive to provide our employees with opportunities for personal growth, professional development and overall success. We are a team of ambitious and motivated professionals who seek to create tomorrow’s technologies, business processes and communications solutions for our clients.