Account Manager (6018 )

Customer Service Columbus, Ohio


Description

Position at Taylor Communications Inc.

Taylor Communications is seeking an Account Manager to manage customer print projects from inception to completion. The Account Manager maintains regular contact with the customer to process orders, answer questions and guide customers through product choices and options, provide pricing, order status, address any quality or service concerns, handle complaints or technical questions, and ensure all orders are completed and shipped on time.

Shift Available

  • Weekdays, 8 AM – 5 PM

Responsibilities Include:

  • Works with other departments including but not limited to PrePress, Screen, Digital, Sheet Fed, Finishing, Kit Packing, and Shipping to ensure the successful completion of all jobs.
  • May work with Purchasing and Estimating to ensure proper pricing and materials are set up for incoming jobs.
  • Responsible for ensuring customer orders are received, entered, and processed through the plant accurately while following production processes and procedures.
  • Creates and presents customized proposals and programs that meet specific customer requirements in an effective manner.
  • Recommends changes that lead to improved efficiency.
  • Performs a variety of tasks.

Minimum Qualifications:

  • High School Diploma or GED equivalent.
  • 3-5 years’ experience in print production.
  • Strong organizational and communication skills.
  • A certain degree of creativity and latitude is expected.
  • Skilled in Microsoft Office, email communication, and general comfort with learning new computer systems.

Preferred Qualifications:

  • Bachelor’s Degree.
  • 5-7 years’ experience in retail graphics.
  • Experience in Monarch.

About Our Company

Our Total Rewards package of benefits and compensation reflects our bold commitment to creating opportunity and security for employees.

We offer an attractive compensation package, including a competitive base salary, and a competitive benefit package including health, dental & vision insurance, 401K plan, profit sharing, PTO (paid time off) and Holiday Pay.  Eligible employees may take advantage our health, dental and vision benefits, as well Holiday Pay beginning the first day of employment.

Taylor Communications is a go-to-market subsidiary of Taylor Corporation. For more than a century, we've been providing outstanding service and developing innovative products that leverage the technology of our time. By providing market-specific insights and a compelling portfolio of solutions to the healthcare, financial services, commercial and industrial markets, we have become the recognized leader in the management and execution of mission-critical communications.

For more information, visit www.taylorcommunications.com.