Account Supervisor (1617)

Marketing Bloomington, Illinois


Position at Progressive Impressions International, Inc.

Progressive Impressions International is seeking an Account Supervisor to lead and manage relationships between pii the Business Unit, other pii departments, and our Customer. The Account Supervisor has customer, departmental and personnel responsibilities to ensure continual operations with the Business Unit. Customer responsibilities may include duties involving the client which pii services, departmental responsibilities are duties involving interoffice departments to ensure a job is executed, and personnel responsibilities include managing the employees that report directly to the Account Director.  In addition, this position has responsibility for maintaining relationships, working closely with the Account Director to fulfill management responsibilities that manage and evaluate the Business Unit’s profitability for financial growth.

Responsibilities Include:

  • Effectively manage multiple short and long-term projects simultaneously.
  • Understand a project lifecycle; handle project related items as they occur in the unit.
  • Assign personnel to new projects and track project status; evaluate the workloads of department employees.
  • Maintain employee records, conduct evaluations in a timely manner, handle discipline matters as needed, recruiting, interviewing and hiring.
  • Recognize and appreciate employees for work and accomplishments, maintain and contribute to the growth and development of each direct employee through IDPs.
  • Manage relationships between the unit and other pii departments, attend team meetings.
  • Develop and maintain unit goals and objectives, plan and conduct regular Unit meetings, hold department orientations and other training sessions as needed
  • Bolster organic growth by seeking opportunities within pii by providing additional services and or increasing profitability within the Unit by implementing new processes.
  • Manage/maintain customer relationships through individual SLA requirements.
  • Monitor cost centers and unit profitability for accuracy.
  • Understand billing procedures/processes and ensure billing compliances are met within the Unit
  • Respect and maintain confidential information.
  • Additional responsibilities as assigned by the Account Director.

Minimum Qualifications:

  • Minimum 4-year degree in Business, Communication, or Computer Science or comparable experience preferred. 
  • Experience in financial, insurance, healthcare industries preferred.
  • Knowledge of SQL Server and general relational database concepts preferred.
  • Familiarity with Microsoft Office product suite (Word, Excel, Outlook, PowerPoint) required
  • Ability to travel – frequency may vary, but at times could be heavy.

About Our Company

We offer an attractive compensation package, including a competitive base salary, and a competitive benefit package including health, dental & vision insurance, 401K plan, profit sharing, PTO (paid time off) and Holiday Pay.


Progressive Impressions International (pii) provides direct marketing with personalization for leading companies in Insurance, Financial Services, Health Care and Education. We are one of the country’s largest full-service direct marketing solutions providers. We are a wholly owned subsidiary of Taylor, one of the largest privately held companies in the United States.

Pii builds integrated solutions that bring together the best of data segmentation techniques, applied through various communication channels and are made available to distributed sales forces via an easy-to-use Web-based tool called Conductor.

When working for Pii you can Expect Great Things! For more information about who we are check us out