Technology Technical Writer (2808)

Administrative Services Bloomington, Minnesota


Position at Taylor Corporation

Taylor Corporation is seeking an experienced Technology Technical Writer.  This corporate level position partners with a team of experts – from Project Managers to Business Analysts, Developers and Technology leaders and interact with leaders across our businesses. This role contributes to the success of Taylor Corporation and its 90 plus companies by providing technical writing direction, analysis, knowledge and resources spanning a wide range of initiatives. 

*The position is primarily located in North Mankato, MN; 2-3 days weekly onsite and home office the others 


Shift Available

  • Monday-Friday, 8:00am-5:00pm, some extended hours may be necessary at times based on project needs


Responsibilities Include:

  • Building technical documents, instructional materials, visuals and flowcharts for a wide range of activities and business initiatives.
  • Determining the needs of end users of technical documentation.
  • Writing easy-to-understand user interface documents, online help and developer guides.
  • Building and maintaining SharePoint sites, knowledge repositories, and department templates.
  • Manage small projects and execute some business analysis.
  • Taking on smaller level research initiatives and presenting findings to leadership.
  • Analyze existing and potential content, focusing on reuse and single-sourcing opportunities.
  • Create and maintain the information architecture.
  • Building strong cross-functional and inter-company relationships to achieve results.
  • Demonstrate professional presence, communicate articulately and confidently.
  • Superior listening, problem solving and decision-making skills.
  • Self-starter, with a keen sense of taking the initiative on his/her own.
  • Capacity to establish task priorities and accomplish objectives in an effective and timely manner.
  • Able to manage stakeholders through personal leadership and clear project goals.
  • Needs to be able to interact effectively with all levels in the organization and able to demonstrate sound leadership in fast-paced dynamic environment.


Minimum Qualifications:

  • Bachelor’s degree in Technical Writing and/or completion of Technical Writing Course completion
  • 4-6 years work-related experience in technical writing
  • Customer facing experience
  • Experience working on project teams
  • Strong working knowledge of Microsoft SharePoint and Microsoft Office


Preferred Qualifications:

  • 6-10 years work-related experience in technical writing
  • Master’s Degree in Technical Writing, Business, or related field
  • Experience completing research projects and business analysis tasks
  • ITIL or related technology certifications
  • Experience with managing projects


About Our Company

Our Total Rewards package of benefits and compensation reflects our bold commitment to creating opportunity and security for employees. We offer a competitive base salary, and an attractive benefit package including health, dental and vision insurance, 401K, incentive compensation plan, PTO (paid time off) and Holiday pay.


Taylor Corporation, one of the largest privately held companies in the U.S., is one of the top-10 providers of personalized communications in North America. Taylor’s more than 90 affiliated companies (with over 12,000 employees) are located across North America, China and Europe, and serve over half of the Fortune 500 companies in addition to millions of small businesses and consumers.


Taylor Corporation is a people-centered company, dedicated to understanding and meeting our customers’ needs.  We are an innovative, forward-thinking organization that is uniquely positioned to recognize and capitalize on new opportunities.  The essence of our brand is evolving to ensure we are capturing all the qualities that will differentiate us in the marketplace.