Website User Experience Lead (3874)

Marketing White Bear Lake, Minnesota


Description

Position at Taymark, Inc.

Taymark Inc. is seeking a Website User Experience Lead in our Ecommerce Marketing Department. This role is responsible for overseeing the analysis and documentation of all user testing, functionality testing, and customer feedback.  This individual will work with our ecommerce marketing and development teams to collaborate, recommend and implement solutions for a better online user experience.

 

Shift Available

  • Shift is Monday – Friday between 8:00 am – 4:30 pm. Additional hours will be required.

 

Responsibilities Include:

  • Take the lead in owning and developing the QA process for multiple website domains
  • Mentor and guide junior QA associates in testing, analysis, trouble shooting and best practices
  • Test website form functionality for optimal user experience
  • View, analyze and make recommendations to improve the online customer experience based on user testing data
  • Review, analyze and make recommendations to improve the online customer experience based on internal feedback collection mechanisms
  • Troubleshoot and fix front end website issues
  • Report and document issues for our development team
  • Test and validate features and fixes from our development team
  • Gain a strong understanding of our websites, products, customers and business rules
  • Take the initiative to learn about our technology and platforms
  • Be innovative, objectively providing alternatives and solutions to problems and projects
  • Work closely with ecommerce marketers, developers, business analysts and graphic designers

 

Minimum Qualifications:

  • 1-3 years of website testing, management, UX or QA
  • Bachelor’s degree or equivalent work experience
  • Experience working in web-based ecommerce platforms such as a CMS
  • Possess strong communication and collaboration skills
  • Possess strong organization and prioritization skills
  • Technical skills such as a basic understanding of HTML, CSS not required but preferred
  • Passion for the online customer experience

 

About Our Company

Our Total Rewards package of benefits and compensation reflects our bold commitment to creating opportunity and security for employees.

 

We offer a competitive base salary, and an attractive benefit package including health, dental and vision insurance, 401K, incentive compensation plan, PTO (paid time off) and Holiday pay.

 

Taymark Inc. located in White Bear Lake MN, provides a full range of products and services to recognize the achievements of school aged children and the celebration marking milestones in their lives. We will respond with products for schools, teachers, parents, advisors and coaches to help develop children’s pride and confidence in their achievements and provide lasting memories of celebrations of significant events in their formative years.  Taymark also provides Business Communication products such as; Letterhead, Stationery, Brochures, Post Cards, Holiday cards, Recognition certificates and jackets etc. Business units within Taymark include: Elementary & Middle School, High School & Prom, PaperDirect, Idea Art, Current Labels, Artistic Labels, Party, Costumes, and Fulfillment (Pick & Pack and Wide-Format Digital Print)