Process Improvement Technician (3565)

Engineering Portland, Oregon


Position at Western Graphics & Data

Western Graphics & Data is seeking a Process Improvement Technician to work closely with production personnel to reduce waste, ensure quality standards are achieved, optimize the process and drive continuous improvement efforts.


Shift Available

  • TBD


Responsibilities Include:

  • Champion for continuous improvement of systems
  • Conduct audits, as needed, to assess the condition of the system and compile audit findings
  • Develop, review, and revise written Quality Assurance Department procedures and work instructions
  • Help manage the coordination, implementation, and standardization of manufacturing process improvement
  • Communicate quality issues, decisions, and corrective actions
  • Create and manage production spoilage files with database software
  • Provide technical support to other departments, as needed
  • Prepare quality reports, as requested by management
  • Understand and comply with quality systems regulations, ISO standards, and all federal, state, and local regulations


Minimum Qualifications:

  • High School Diploma or equivalent
  • One (1) year of experience in the fields to quality assurance, quality control, inspection, or manufacturing


Preferred Qualifications:

  • Associate’s Degree in related technical field
  • Six Sigma Certification, Lean Manufacturing Knowledge, or TQM experience
  • Knowledge of Statistical Process Control, Root Cause Analysis, and Continuous Improvement techniques
  • Ability to distinguish colors in order to recognize printing errors
  • Experience with Microsoft Office applications (Outlook, Excel, Word, PowerPoint)
  • Ability to work independently with minimal direct supervision
  • Ability to respond to continually changing priorities and coordinate multiple projects
  • Perform a variety of tasks throughout the day in a fast-paced work environment
  • Interact in a professional and courteous manner with all plant employees
  • Ability to work in a collaborative team environment toward a common goal
  • Reacts to change productively and handles other tasks as assigned
  • A service-oriented individual with a high energy, positive and friendly demeanor


About Our Company

Our Total Rewards package of benefits and compensation reflects our bold commitment to creating opportunity and security for employees.


We offer a competitive base salary, and an attractive benefit package including health, dental and vision insurance, 401K, incentive compensation plan, PTO (paid time off) and Holiday pay.


Travel Tags Was founded in 1973, as a manufacturer of luggage tags and travel accessories.  We produced our first gift card in 1999, entering what is now a $100 billion growth industry.  Today, we are known as the preeminent solutions provider in the ever-changing stored-value market, and we ship hundreds of millions of gift cards through the world each year.


Our turnkey solutions include design, eCommerce, card manufacturing, data management, secure packaging, and a broad range of specialty print technologies that help create lasting impressions for some of the world’s most prominent brands.  Our world-class solutions have earned us the most coveted industry accolades, including the International Card Manufacturer’s Elan Award, People’s Choice Award, Judges’ Choice Award, and Best Gift Card of the Year.