Web Product Director (R2160 )

Marketing Arden Hills, Minnesota


Position at Taylor Communications SCS

Taylor Communications Secure and Customer Solutions is looking for a driven, results-oriented individual, who excels in a team-oriented environment.  You will play an integral role in the management our Editor Customer Communications Management Solution within our product portfolio enabling the company in a digital journey. Leveraging your ability to organize and motivate teams within an incremental delivery environment, you will create, maintain and prioritize the roadmap activities to ensure that we have a viable solution in the markets that we serve. Maximize business value and deliver necessary solutions and functionality to all customers.  We are looking for a systems thinker, an early adopter of technology and ideas, a technologist, and someone with a passion for products. 

Join our team if you crave an environment that:

  • Cultivates Innovation
  • Demands Collaboration
  • Values Differences
  • Is Founded on Trust
  • Is Customer Focused

Use your skills, experience and talents to be a part of groundbreaking thinking and visionary goals.  Take the lead as you…

  • Understand key business objectives and strategy of the product
  • Prioritize roadmap activities to ensure work focuses on those with maximum business value that align with product strategy
  • Leverage data, customer insights and analytics to drive decisions in support of the product roadmap
  • Develop detailed requirements, stories and acceptance criteria for the development teams
  • Lead sprint planning to ensure the requirements are tracked and delivered on time and within scope
  • Participate in the development of related strategies and plans as defined by the business
  • Participate in systems requirements definition, testing, training, implementation, and product rollout
  • Work closely with other teams (UI/UX, marketing, sales, program management, engineering, etc.) and external partners in support of business initiatives including the Enterprise Business Intelligence team
  • Creates a collaborative customer environment to support Product Definition, Adoption and Feedback (e.g. Focus Groups) 
  • Identifies and executes user testing to continually improve customer experience
  • Defines a Minimum Viable Product.
  • Drives and leverages prototyping to demonstrate/validate value.


  • Analytics and/or Business intelligence experience building dashboards and reports
  • Experience in transforming stakeholders view of the value of insights and analytics
  • Product management experience building products in a digital environment
  • Relentless desire to understand customers
  • Natural talent for mediating competing interests and finding creative solutions
  • Great track record of working with engineering and design teams: people want to work with you again
  • Ability to work in a fast paced, high growth environment.  Ability to multi-task.


  • Bachelor's degree or higher in Computer Science or the equivalent required
  • 1 – 3 years in working with online communication authoring tools desire
  • 5+ years of professional experience with 2+ years of product management experience

About Our Company

Our Total Rewards package of benefits and compensation reflects our bold commitment to creating opportunity and security for employees. 

We offer a competitive base salary, and an attractive benefit package including health, dental and vision insurance, 401K, incentive compensation plan, PTO (paid time off) and Holiday pay.

Taylor Communications is a go-to-market subsidiary of Taylor Corporation. For more than a century, we've been providing outstanding service and developing innovative products that leverage the technology of our time. By providing market-specific insights and a compelling portfolio of solutions to the healthcare, financial services, commercial and industrial markets, we have become the recognized leader in the management and execution of mission-critical communications.

For more information, visit www.taylorcommunications.com.

Ref: Yellow