Customer Service (Production Coordinator) (6898 )

Operations Wichita, Kansas


Position at Taylor Communications Inc.

Taylor Communications is seeking a Production Coordinator in Wichita, KS to process orders received from our sales/customer service organizations. The position is responsible for ensuring that customers receive the best service possible through positive interactions


Shift Available

  • Monday – Friday
  • 8:00am – 5:00pm


Responsibilities Include:

  • Review order specifications provided from sales/customer service/customer
  • Communicate via voice and email to ensure orders are processed correctly
  • Resolve order discrepancies with sales/customer service/customer
  • Ensure high level of accuracy for all data and information provided to manufacturing.
  • Data Entry in Baan ERP system.
  • Generate and prepare production work orders for manufacturing floor.
  • Work closely with office, manufacturing, and shipping personnel.
  • Manage and file all documentation.
  • Perform miscellaneous job-related duties as assigned.



Minimum Qualifications:

  • High school diploma or equivalent.
  • 0-2 years of related/relevant experience to position preferred.
  • Good computer skills including experience and ability to quickly learn new software programs.
  • Ability to work in fast paced environment.
  • Ability to read and interpret work orders and instructions and interpret numerical data.
  • Apply common sense understanding to carry out detailed written or oral instructions.
  • Strong mathematical skills and attentive to detail.
  • Good interpersonal skills including ability to read and write English.
  • Microsoft Applications: Outlook, Access, Word, Excel. 


About Our Company

Our Total Rewards package of benefits and compensation reflects our bold commitment to creating opportunity and security for employees.


We offer an attractive compensation package, including a competitive base salary, and a competitive benefit package including health, dental & vision insurance, 401K plan, profit sharing, PTO (paid time off) and Holiday Pay.  Eligible employees may take advantage our health, dental & vision benefits, as well Holiday Pay beginning the first day of employment.


Taylor Communications is a go-to-market subsidiary of Taylor Corporation. For more than a century, we've been providing outstanding service and developing innovative products that leverage the technology of our time. By providing market-specific insights and a compelling portfolio of solutions to the healthcare, financial services, commercial and industrial markets, we have become the recognized leader in the management and execution of mission-critical communications.


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