Customer Service Representative (7319 )

Customer Service Amsterdam, New York


Position at Amsterdam Printing & Litho

Job Description



Customer Service Representative 

Job Summary: 

Amsterdam Printing, a division of Taylor Corporation, and a leader and innovator in the business to business promotional products marketplace, has opportunities for Customer Service Representatives.

Customer Service Representative Responsibilities: 

  • Assist customers with placement of orders, refunds or exchanges
  • Inform customers of special deals and promotions
  • Resolve customer issues via phone, email or chat
  • Represent the company and its products in a courteous and professional manner



Customer Service Representative Job Requirements:

  • High School Diploma, and 1-2 years of experience preferred
  • Fluency in Spanish a plus
  • Ability to perform multiple tasks efficiently, type 30 WPM, and use Windows based computer programs
  • Positive upbeat attitude, efficient, self-starter and problem solving
  • Experience supporting customer via email and chat methods


The above statements are intended to describe the nature and level of work being performed and are not intended to be an exhaustive list of duties, responsibilities and skills required of the people assigned to this job.  Other duties and responsibilities may be assigned as determined by the company.