Temporary Technical Support Specialist (5537 )

Customer Service North Mankato, Minnesota


Description

Position at Corporate Graphics Commercial

Corporate Graphics Commercial is looking for energetic and quality driven team members to join our technical support team on a seasonal basis We currently have several positions open to perform tech. support for our customers.  

This position requires exceptional communication skills, advanced technical skills, and the ability to support end-users with varying levels of technical knowledge. This person will be responsible for providing superior customer service and software support for our proprietary software application and use.

Technical Support Specialists will have experience in computers and, ideally, experience in creating online photobooks using popular sites such as Snapfish or Shutterfly. Previous experience in creating yearbooks using other browser-based software or using InDesign is also a plus.

Shift Available
Multiple positions available starting between now and early January, with the assignment ending in April/May.  Varying 8 hour shifts are available between the hours of 7:00am-7:00pm, Monday - Friday.

Responsibilities Include:
  • Attention to detail and accuracy.
  • Ability to document and communicate technical issues and solutions.
  • Ability to communicate effectively through written and oral communication in a courteous, professional and timely manner.
  • Ability to use and learn page layout software.
  • Ability to solve problems and think laterally (solving problems through an indirect and creative approach).
  • Ability to offer solutions to problems, based on knowledge of computers and the application.

Minimum Qualifications:

  • The ideal candidate would have technical support experience, superior organizational skills, and good knowledge of Microsoft Windows and Mac OS. Some Photoshop experience is a plus.

This person must also maintain flexibility in their work schedule and address seasonal needs. These positions are expected to be needed from Now – May 2017 (depending on demand).

How to apply:
This position is located at our office in North Mankato, Minnesota. If you meet the above requirements, please click on the apply button. You will then be asked to attach your resume, which will be provided to our hiring team for review. EOE Only candidates who most closely match the requirements will be contacted.

Company History and Values

The history of Corporate Graphics Commercial dates back to 1989 when we began operations in our current location. Through the succeeding years, CGC has grown to become one of the region's premier commercial printers by offering creative, high-quality solutions for a wide variety of clients.

The growth of CGC can be directly attributed to our "customer-focused" approach and the support of our parent company, Taylor Corporation. We have assembled a well-rounded team of seasoned professionals who can quickly and effectively respond to any situation or problem. The efforts of our employees are enhanced by the latest technology and equipment.

Every person on our staff is committed to providing good customer service and to producing high-quality products and services.