Looking to help a diverse population of students achieve their goals? Suffolk University is seeking a talented Associate Director of Graduate Admission to bring strategy, creativity, and leadership to the recruitment of 50+ graduate programs across the College of Arts & Sciences and Sawyer Business School.

Driven by a mission of access to opportunity, Suffolk University leverages its prime location in the heart of downtown Boston to change lives and positively impact communities through the power of education, inclusion, and engagement. By joining our team, you’ll play a part in providing students with experiential and transformational learning opportunities that begin in the center of Boston, reach across the globe, and lead to extraordinary outcomes for our graduates.

The Associate Director of Graduate Admission role is ideal for candidates who love to travel, thrive in a collaborative team environment, and are committed to helping prospective students make their dreams a reality. Reporting to the Director of Graduate Admission and providing direct supervision to at least 3 full-time staff members, this is an opportunity to let your leadership and student service skills shine. This member of the senior admission team will work in our office in vibrant downtown Boston, with a limited hybrid schedule based on departmental needs and the enrollment cycle.

Benefits include:

• Generous paid time off and commitment to work-life balance
• Tuition free course benefits in the College of Arts and Sciences and in the Sawyer Business School for employees with additional tuition benefits for spouses, domestic partners, and children
• Top-notch well-being care available through Harvard Pilgrim Medical/Delta Dental and a Flexible Spending Account
• Pre-tax commuter benefit
• Employee Assistance Program that provides employees and their family members with initial assessment, referrals and short-term counseling for personal and work challenges
• Discounted home and auto insurance

Key responsibilities:

• Provide mentorship and management of the graduate admission recruiting team, implementing strategy and role modeling best practices in enrollment management
• Travel domestically and internationally approximately 6-8 weeks throughout the year, and represent the University both virtually and in person at student recruiting events
• Manage admission for a caseload of graduate programs with a high level of service, including regular communication with faculty program directors; assisting prospects and applicants via one-on-one meetings, email, text, and phone; reviewing files; and contributing to admission decisions. Report on inquiry to enrollment funnel and progress towards institutional goals while ensuring data integrity
• Develop off-campus recruitment strategy, including college fairs, vendor-run and large-scale events, and program-specific offerings. Prepare full, detailed list of all opportunities with recommendations and analyze data to inform domestic and international travel
• Assist the Director with budget management, including reviewing monthly reports, checking for correct budget lines, and conducting transfer requests as needed
• Act as a senior admissions officer in the absence of the Director, making autonomous decisions that may be tied to tactical and strategic planning on behalf of the admissions office
• Liaise with campus and external partners that support recruiting a diverse population of graduate students, including program directors, Career Services and the Office of Alumni Relations
• Serve on university committees as needed, and conduct other duties as assigned by the Director of Graduate Admission and Senior Vice President of Enrollment

Qualifications:

• Bachelor’s degree required
• 5+ years of relevant experience in admission and recruitment, preferably at the graduate level
• Demonstrated ability to work effectively in a diverse work environment
• Strong time management and ability to meet strict, frequent deadlines
• Ability to engage and network with prospective applicants including the ability to represent the University professionally, express the value of attending Suffolk, and to ‘sell’ a vision
• Strong creativity and innovation; willingness to try new approaches to achieve desired objectives
• Excellent written and oral communication skills including the ability to write a variety of concise, engaging, and professional material directed to internal and external audiences
• Must be 18 years old, have at least two years of driving experience and have a valid driver’s license from the U.S. or U.S. Territories; must submit to an annual driver record check and maintain an acceptable driving record per university and/or insurance carrier requirements; must complete the University driver safety training within 60 days of hire and additional driver training as needed
• Ability to travel domestically and internationally, including having a valid passport
• Ability working nights and weekends as required for recruiting events
• Strong computer proficiency required; experience with an admission CRM system preferred
• Able to manage multiple projects and work collaboratively
• Cover letter required to be considered