Compensation Technician

Accounting & Finance Charleston, South Carolina Job ID: 2016-11637


Compensation Technician-2017-11637

Join the STG team working for the Department of State at their Global Compensation offices to provide support and assist in providing world-class compensation services to their employees and annuitants around the world.


American Pay Processing (APP): Provides compensation services to U.S Foreign Service, Department of State Civil Service and Foreign Service Retirees. We also provide American payroll services for U.S. Agencies Overseas.  APP manages a diverse Foreign affairs payroll environment, providing our services to our Civil and Senior Executive Service employees domestically, U.S. Foreign Service employees in the U.S., and overseas, and Annuity services to Foreign Service Retirees. Our services include time and attendance, payroll, annuity payments, customer support, withholding, benefits, record keeping and reporting for our employees and Annuitants.  Our primary goal is to provide world-class compensation services to our customers.


Functional Responsibility:

Primary responsibilities are T&A reporting (bi-monthly), pay calculation, individual leave accounts, allotments of pay, and other individual pay matters for those paid under local compensation plans at serviced-posts. Specific Duties include, but are not limited to the following:


  • Responsible for accuracy of calculating and processing Time and Attendance into a various proprietary financial systems, ensuring timeliness and accuracy of information. This includes working accounts by organization or country code by processing a variety of transactions which affect pay, leave, taxes, benefits and other deductions.
  • Receive, research, analyze, and process pay actions under the Common Actions such as, but not limited to: Accounting Updates, Awards, COLA (Cost of Living Allowance), Donated Leave, E&L Statements, General Inquiry – Common/Historical, INWS (In Non-Working Status), Leave Adjustments, Overpayment & Underpayment - Common, PCS Renewal/Other, Restored Leave Adjustment, Return of Donated Leave, Salary Adjustment, Service Computation Date Adjustment, Supplemental- Common, T&A Processing & Manual Submission, Year-to-Date Adjustment (YTDA) – Common.
  • As needed, the following Common Monitoring measures may be required: T&A Adjustment Monitoring, eAwards Letters, Employees Not Paid Report, SCALP Report, Negative Annual Sick Leave Report, Annual Leave Forfeiture, Automated Adjustment Report, T&A Correction Errors by Org Code and Calculations Exception.    
  • Verifies the validity of personnel actions and personal service contracts/agreements prepared by serviced Embassies, rejecting those who are not properly completed or in accord with existing personnel law, regulation and advises post personnel offices of the deficiencies and corrections needed to effect the action.
  • Answers questions from employees regarding payroll matters (pay, deductions and related matters).
  • Audits, analyzes and reconciles reports or accounts, and as necessary, makes adjustments which are largely retroactive in nature. More difficult adjustments may require extensive record searches and involve correction of accounts.  
  • Perform manual calculations when deemed necessary to verify year-to-date adjustments and corrections when the calculations cannot be performed through the automated payroll system, CAPPS and or other financial systems as required.
  • Research, correct and determine the cause of erroneous payments and timely clearing of domestic and overseas T&A rejects.
  • Calculating overpayments made due to system deficiencies, preparing proposed repayments schedules, communications those proposals to the employees and entering the collections in accordance with the debt collections of the Federal Government. Overpayments may occur during each bi-weekly pay cycle.
  • Prepares reports on various aspects of the payroll cycle, as requested by DoS.
  • Performs other payroll duties as assigned.


Software Systems Utilized:

CAPPS (Consolidated American Personnel & Payroll System), Report.web, Employee Express, Microsoft 2007, GFS Knowledge Base, Integrated Enterprise Management System (Case Management), GEMS (Government Employee Management System), DIS (Document Imaging System & various websites of government agencies (Employee Express, IRS, TSP. Office of Personnel Mgmt) and other software systems required to complete the job.


Minimum/General Requirements:

  • Requires graduation from a four-year college, including a course of study in business administration, finance, management, accounting or a related field.
  • Requires two years’ experience in a related field where the individual was responsible for making frequent decisions.
  • Requires a knowledge and understanding of the established and standardized bookkeeping and accounting procedures and techniques used in an accounting system, or a segment of an accounting procedures and techniques used in an accounting system, or a segment of an accounting system, where there are few variations in the types of transactions handled. In addition; some jobs at each level may require a basic knowledge and understanding of the terminology, codes, and processes used in an automated accounting system.
  • Personnel shall possess superior multi-tasking, customer service, analytical, organizational, oral and written communication skills.
  • Requires experience with computer-based applications including word-processing, spreadsheets, and database management systems. MS Excel and MS Word experience at an intermediate level is required.

*Must achieve an interim secret clearance to begin work.

**Must be a US citizen to be eligible to obtain secret clearance.