Compensation Analyst

Accounting & Finance Charleston, South Carolina Job ID: 2017-238


Global Compensation requires a contractor to provide Compensation Analyst support to the Office of Global Compensation, Pay Systems, Overpayments Division. The Office of Pay Systems provides advisory, liaison, and support services for the Office of American Pay Processing Operations.

Functional Responsibility:

OPU Compensation Analyst primary responsibilities include, but are not limited to the following:

  • Calculating overpayments made with automated tools and/or manually due to personnel actions, time and attendance adjustments, Post arrival/departure, etc.
  • Retrieving, researching and analyzing pay history in the proprietary financial systems
  • Researching and interpreting policy to determine eligibility for payment of salary, allowances, entitlements and benefit contributions.
  • Applying a comprehensive understanding of American Payroll and how pay actions interact, in order to foresee and avoid non-conformances.
  • Notifying customers of overpayments (preparing initial notification of indebtedness via letter from Global Compensation Directorate).
  • Answering Payroll Customer Support (PCS) inquiries and general inquiries from internal customers
  • Troubleshooting external customer inquiries and providing written responses.
  • Establishing method of repayment via recurring salary deductions per debt collection authorizations or referral to the Accounts Receivable Branch.
  • Proposing alternate repayments schedules, if necessary
  • Monitoring debt collections, including payments submitted to Accounts Receivable, Pay.Gov, and salary deduction.
  • Processing post-collection actions, including preparing letters of credits and W2 Corrections, and adjustments to overstated current year earnings, taxes and benefit deductions.
  • Filing all work and correspondence by indexing in Document Imaging System (DIS)
  • Professionally communicate with co-workers, management and customers (internal/external) via email, IM (instant messaging) and in person about overpayment transactions. Updating the Debt Management Database.
  • Performing other payroll project duties as assigned.

Software Systems Utilized:

CAPPS (Consolidated American Personnel & Payroll System), Report.web, Employee Express, Microsoft 2007, GFS Knowledge Base, W2 Net, GEMS (Government Employee Management System), DIS (Document Imaging System & various websites of government agencies and other software systems required to complete the job.

Minimum/General Requirements:

  • Requires a four year degree from an accredited college or university in accounting, or a related field such as computer science or business administration
  • 3 years of relevant professional experience in design, development, analysis, testing or implementation of mainframe or client-server based financial systems. Functional expertise and experience in accounting operations, policies, practices, reporting and business processes/requirements is desirable and may be substituted for IT experience.
  • Personnel shall possess superior multi-tasking, customer service, analytical, organizational, oral and written communication skills, as well as a strong attention to detail.
  • Requires experience with computer-based applications including word-processing, spreadsheets, and database management systems. MS Excel and MS Word experience at an intermediate level is required.
  • Experience with processing payroll including manual creation of W-2s and 1099’s is highly preferred.
*Must achieve an interim secret clearance to begin work.
**Must be a US Citizen to be eligible to obtain a secret clearance.