Enterprise Services Division (ESD) Chief

Information Technology Fort Huachuca, Arizona Job ID: 2018-963


Join STG, Inc. and watch your career soar as the Enterprise Services Division (ESD) Chief supporting the Regional Cyber Center - CONUS (RCC-C) at Fort Huachuca in Sierra Vista, AZ.

Job Description:

The Enterprise Services Division (ESD) Chief will be responsible for:

Managing multiple teams responsible for multiple application and systems including Active Directory (AD), Window Service Management Team (WSMT), Unified Capabilities (UC) which includes Video Teleconference (VTC) and Voice over IP (VoIP), and Enterprise Telephony Management (ETFM) teams. Providing insight to upper management on the direction of the division's projects and initiatives; briefing the customer on current activities, successes and issues; managing workforce of 70+ employees with oversight and responsibility for coordinating mission/project requirements, timesheets, appraisals and discipline.

  • Overseeing client/server enterprise application projects from start to finish.
  • Managing and coordinating integration of applications including requirements definition, vendor evaluation, strategic systems planning, process reengineering, design, development, documentation, release management, and production support.
  • Work with senior management and peers for strategy development and execution planning.
  • Work across functions with peers in other groups to ensure collaboration for shared goals.
  • Ensure clarity around priorities and goals for the entire division.
  • Provide strategic leadership and guidance to subordinate staff and ensure projects and initiative remain on tract thru completion.
  • Train and mentor staff to grow and improve both technical and soft skills.
  • Share knowledge and experiences promoting cross training to reduce mission silos and single points of failure within organizational processes and function areas.
  • Maintain a “big picture” view of the RCC-C mission and provide recommendations to staff and senior leaders on ways to improve overall customer service along the efficiency and effectiveness of organizational processes.

Minimum Qualifications:

  • HS +6 or AA/AS +4 or BA/BS + 2 years' specific or related experience with DoD IA, IS, or IT equipment, management, systems and/or networks. (College degree may be considered in lieu of experience)
  • Understanding of ITIL processes and principles.
  • Communicate effectively in both oral and written forms with users and office staff.
  • Work independently in a senior management role; set priorities, delegate tasks to team members and organize work to meet deadlines.
  • Establish and maintain cooperative working relationships with those contacted during the course of the work day.
  • Willing to work overtime, after hours, holidays, and weekends as necessary.
  • Ability to obtain and maintain Secret-level security clearance.
  • Proven ability to build and maintain a cohesive and highly functional team.

Certification Requirements:

  • ITIL Foundations certification required w/in 90 days of hire.

Clearance: Secret

Preferred Qualifications:

  • CISSP or equivalent certification highly desired.

The employment policy of STG, Inc. is to provide equal employment opportunity for all qualified employees and applicants without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status and to ensure affirmative action is taken in fulfillment of this policy.