Associate Data Services Systems Administrator

Information Technology Fort Huachuca, Arizona Job ID: 2017-739


Description

STG, Inc. has an immediate opportunity as a Senior Applications Systems Analyst located in Ft. Huachuca, AZ! This position will support the ACAS team, which provides enterprise services in a cutting edge Cyber environment.

 
Job Description:
Under direct supervision, maintains integrity of the operating system environment. Performs system software upgrades including planning and scheduling, testing, and coordination. Performs workstation and server administration setup. Coordinates disk space planning and management. Maintains growth statistics, space forecasts, tape libraries, and software and hardware inventories. Performs data backups and recoveries. Monitors and maintains continuity with system software licensing and maintenance agreements. Provides recommendations regarding hardware and system software planning and budgeting. Maintains production change control schedule and participates in change control.

STG is looking for a motivated candidate capable and willing to learn and perform the following duties:
• Provision, test, and monitor policy changes for Information Systems
• Correct system and application problems identified in event logs
• Review and monitor event logs and user access logs provide routine system updates
• Identify basic network and system fault corrections
• Provide account management services to create, modify, and delete administrator and user accounts
• Respond to automatically generated trouble tickets for changes in status and assign them to the appropriate analyst
• Monitor, maintain, and develop scripts for automated processing
• Provide guidance to team members as required
• Patch systems
• Troubleshoot application errors, operating system(s), server hardware, network communications and storage allocation issues within the Data Services environment.
• Utilize diagnostic tools to trace and resolve technical problems.
• Utilize Remedy ITSM to track and resolve problems impacting continued system operations and make recommendations for any corrective actions required.
• Plan, coordinate, and document the use of revised/updated procedures, processes, and methods for the operations and maintenance of the Data Services infrastructure.
• Provide "on-call" support after business hours and during weekends when required

Minimum Qualifications:
• HS +2 or AA/AS +0 
• IAT II certification required (GSEC, Security+, SCNP, SSCP)
• EMC Storage Administrator or other on CE list w/in 180 days
• Excellent team skills, must be thorough, must have excellent communications skills, written and verbal
• Demonstrate initiative and be results oriented with flexibility and tenacity
• Demonstrate the ability to continuously adjust priorities to reflect changing circumstances
• Ability to work in a dynamic cross-organizational team environment
• Strong dedication to provide quality customer service
• Effective problem-solving skills and inherent decision-making ability
• Strong analytical skills including the ability to quickly identify the cause of issues with the system or determine if other teams need to be included in resolving an issue
• Ability to manage own projects including communications to customers as well as work as part of a larger team managed by a project manager
• Willing to work overtime, holidays, and weekends as necessary

Clearance:
Must be US Citizen eligible for DOD interim Secret clearance

The employment policy of STG, Inc. is to provide equal employment opportunity for all qualified employees and applicants without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status and to ensure affirmative action is taken in fulfillment of this policy.