Compensation Technician

Accounting & Finance Charleston, South Carolina Job ID: 2017-451


American Pay Processing:  Provides compensation services to U.S Foreign Service, Department of State Civil Service and Foreign Service Retirees. We also provide American payroll services for U.S. Agencies Overseas.  American Pay Processing manages a diverse Foreign affairs payroll environment, providing our services to our Civil and Senior Executive Service employees domestically, U.S. Foreign Service employees in the U.S., and overseas, and Annuity services to Foreign Service Retirees. Our services include time and attendance, payroll, annuity payments, customer support, withholding, benefits, record keeping and reporting for our employees and Annuitants.  Our primary goal is to provide world-class compensation services to our customers.

Minimum/General Requirements:

  • Requires graduation from a two-year college, including a course of study in business administration, finance, management, accounting
  • Requires two years experience in a related field where the individual was responsible for making frequent decisions and knowledge and understanding of the established and standardized bookkeeping and accounting procedures and techniques used in an accounting system, or a segment of an accounting procedures and techniques used in an accounting system, or a segment of an accounting system, where there are few variations in the types of transactions handled.
  • Personnel shall possess superior multi-tasking, customer service, organizational, oral and written communication skills.
  • Candidate must have background working in financial software applications (accounting, payroll, etc…) including experience in MS Office [Outlook, Excel, Word and Access].
  • Experience processing payroll is required

Functional Responsibility:

Compensation Technician’s primary responsibilities are T&A reporting (bi-monthly), pay calculation, individual leave accounts, allotments of pay, and other individual pay matters for those paid under local compensation plans at serviced-posts.  Specific Duties include, but are not limited to the following:

  • Responsible for accuracy of calculating and processing Time and Attendance into a various proprietary financial systems, ensuring timeliness and accuracy of information. This includes working accounts by organization or country code by processing a variety of transactions which affect pay, leave, taxes, benefits and other deductions.
  • Receive, research, analyze, and process Alliances pay actions such as, but not limited to: Advance of Salary, Allowance Only, Charge’ Pay, Danger Pay, Death Packages, FSN Relief Fund, General Inquiry & History, Language Incentive Pay (LIP), Lump Sum Annual Leave, New Hire (3161), Overpayment & Overpayment Responses, Post Allowance, Post Arrival Allowance (TM8), Post Departure Allowance (TM5), Post Differential, Premium Pay, Restored Leave Adjustment, Separations, SMA (Separate Maintenance Allowance), SND (Service Needs Differential), Special Allowance (Special Cost of Living Allowance), Special Post Allowance, Supplementals, T&A Processing & T&A Processing Manual Submission, YTDA (Year End Capping Payout & Year to Date Adjustment), etc…
  • As needed, the following Alliances Reporting measures may be required: T&A Report Monitoring, Employee Not Paid Report, FEPCA Reduction by Employee Report, SCALP Report, SND Report, Automated Adjustment Report, T&A Correction Errors by Org Code and Calculations Exception Report.   
  • Verifies the validity of personnel actions and personal service contracts/agreements prepared by serviced Embassies, rejecting those who are not properly completed or in accord with existing personnel law, regulation and advises post personnel offices of the deficiencies and corrections needed to effect the action.
  • Answers questions from employees regarding payroll matters (pay, deductions and related matters).
  • Audits, analyzes and reconciles reports or accounts, and as necessary, makes adjustments which are largely retroactive in nature. More difficult adjustments may require extensive record searches and involve correction of accounts.     
  • Perform manual calculations when deemed necessary to verify year-to-date adjustments and corrections when the calculations cannot be performed through the automated payroll system, CAPPS and or other financial systems as required.
  • Research, correct and determine the cause of erroneous payments and timely clearing of domestic and overseas T&A rejects.
  • Prepares reports on various aspects of the payroll cycle, as requested by DoS.
  • Performs other payroll duties as assigned.

Software Systems Utilized:

CAPPS (Consolidated American Personnel & Payroll System), Report.web, Employee Express, Microsoft 2010, GFS Knowledge Base, Integrated Enterprise Management System (Case Management) and other software systems required to complete the job.

Period of Performance:

The contractor is expected to work an 8 hour shift between the hours of 6:15 am - 6:00 pm (Work Schedule will be defined based on the work requirements of Global Compensation). The Contractor has a non-compensated, 45-minute lunch Monday through Friday (between the hours of 11-2), excluding federal holidays observed at the government site.    Performance under this task order may require work in excess of the normal forty-hour work week to include weekends as the workload requires it.  Work performed in excess of 40 hours may be scheduled or unscheduled work and must be authorized by your Project Manager and DoS Management.

*Must achieve an interim secret clearance to begin work.

**Must be a US citizen to be eligible to obtain secret clearance.


The employment policy of STG, Inc. is to provide equal employment opportunity for all qualified employees and applicants without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status and to ensure affirmative action is taken in fulfillment of this policy.