Payments Product Manager

Business Support Sofia, Bulgaria


The role: Payments Product Manager

We are looking for a Payments Product Manager to join our busy and dynamic Payment Product Management team in our Bulgaria service office.

Why we need you:-

You will work closely with designers and development teams to identify, define and deliver cashier platform products and features. You’ll also understand and be tuned into customer needs and behaviours and steer the product experience to address these. You will also create product functional specifications in accordance with business objectives and own the project through software development and testing.

You’ll prepare and maintain product documentation, for distribution within the team and stakeholders and maintain regular communication with stakeholders, sharing new developments and obtaining feedback and/or signoff as required. You will have a strong focus on KPIs (key performance indicators) and will factor in, understand, monitor and initiate investigations/analysis when performance targets are not met.

You will have ownership of the cashier feature configurations and project manage any new release deployments. You’ll initiate and project manage multi-variant testing and work closely with the payments methods team and the business development team on the payment methods offering within the Cashier. You will also work closely with operations and other internal teams to plan, deploy and manage live assistance within the Cashier.

Who are we looking for:-

You will have relevant experience working in product management in the financial services industry or similar and a degree in business or a technical discipline. You’ll have the ability to take ownership of and prioritise high volumes of responsibilities autonomously without delays in deliverables.

You’ll have knowledge of software development lifecycles, multiple development styles and methodologies with a strong interest and aptitude in defining business requirements for software development. You will be comfortable working with and analysing data to create meaningful insights.

You will have excellent communication, relationship management and attention to detail skills with strong customer services skills. You’ll have the ability to work under pressure to tight deadlines and have a can-do attitude.

As the ideal candidate, you will have:-

Experience working with regulatory frameworks and compliance, as well as experience/qualification in project management is desirable. Having experience working with Google Analytics, Microstrategy, Grafana, Jira and Confluence is also a plus.

What’s in it for you?

The salary for this job is based on experience, so whilst we are not able to go into detail at this stage, we can say that we offer great salary packages and a discretionary annual performance bonus. In addition, we provide advice and financial relocation assistance to those moving to Bulgaria.

We offer health and dental insurance for you, your partner and your children (if you all live at the same address). You can make the most of our personal interest allowance in order to learn something new or pursue a hobby. If you have a baby whilst you work for us, we will give you 1000 BGN as congratulations.

Our in-house training and development team deliver fantastic support to develop your skills and support you in progressing your career.

In the office there is always free fresh fruit, snacks and drinks. In addition, we contribute a certain amount to your transportation and lunch expenses. You can always enrol to our sports program, and in terms of relaxation we have a playroom, including a PlayStation and a pool table. Our social team organise great events; including our sensational summer and Christmas parties.

What happens next?

We will aim to get back to you as soon as possible. If you meet the criteria, then we’ll invite you to a phone interview and if that goes well we’ll meet you for a face-to-face interview.

The Company

Stars Interactive is a division of The Stars Group, ultimate owner of industry leading gaming brands including PokerStars, PokerStars Casino, BetStars, Full Tilt, PokerStars Championship, PokerStars Festival and MEGASTACK. Collectively, these brands have more than 111 million registered customers, forming one of the largest online gaming businesses in the world. We provide gaming experiences designed to make our platforms the favorite iGaming destinations for customers everywhere. This role is in the Group’s Bulgaria service office in the Payments Product Management department.