Senior Product Manager, Wallet

Business Support Toronto, Ontario

Position at PokerStars

The role: Senior Product Manager, Wallet

We are looking for a Senior Product Manager to join our busy and dynamic Payments Product Management team in our Toronto, Richmond Hill office.

Why we need you:-

Reporting to the Head of Payment Product Management, you will lead delivery of the Wallet vision and roadmap, coordinating with other teams and working with internal stakeholders, including senior management across technology, and gaming verticals.

You will work closely with development teams, stakeholders and designers to define and deliver the multi-currency E-Wallet offerings and related features embed into the Stars payments platform. The E-wallet is responsible to hold customers financial assets and make the funds available instantly for game play. You’ll also have a strong focus on and understanding of customer needs and behaviours and steer the E-Wallet experience to address these. You will also create product functional specifications in accordance with business objectives and own the project through software development and testing.

You’ll prepare and maintain product documentation, for distribution within the team and stakeholders and maintain regular communication with stakeholders, sharing new developments and obtaining feedback and/or signoff as required. You will have a strong focus on KPIs (key performance indicators) and will factor in, understand, monitor and initiate investigations/analysis when performance targets are not met.

You will have ownership of delivery of the E-wallet offerings and project manage any new release deployments. You’ll initiate and project manage multi-variant testing and work closely with cashier platform and payments methods team on the offerings within the cashier. You will also work closely with operations and other internal teams to plan, deploy and manage related features within the Cashier.

Who are we looking for:-

A passionate driven individual with an appreciation for great products, you will have relevant experience working in product management in the financial services industry or similar and a degree in business or a technical discipline. You’ll have the ability to take ownership of and prioritize high volumes of responsibilities autonomously without delays in deliverables.

You’ll have knowledge of software development lifecycles, multiple development styles and methodologies with a strong interest and aptitude in defining both business and technical requirements working closely with payments architects and technical leads. You will be comfortable working with and analyzing data to create meaningful insights.

You will have excellent communication, relationship management and attention to detail skills with strong customer services skills. You’ll have the ability to work under pressure to tight deadlines and have a can-do attitude.

As the ideal candidate, you will have:-

Experience working with regulatory frameworks and compliance, as well as experience/qualification in project management is desirable. Having experience working with Google Analytics, Microstrategy, Grafana, Jira and Confluence is also a plus.

What’s in it for you?

The salary for this job is based on experience, so whilst we are not able to go into detail at this stage, we can say that we offer great salary packages and a discretionary annual performance bonus.

We offer health and dental insurance for you and your dependents plus you can join our company pension scheme.

Our in-house training and development team deliver fantastic support to develop your skills and support you in progressing your career.

We have on-site yoga a few times a week and lunch is on us. We also have fresh fruit, snacks and drinks in the office so you won’t go hungry.

What happens next?

We will aim to get back to you as soon as possible. If you meet the criteria, then we’ll invite you to a phone interview and if that goes well we’ll meet you for a face-to-face interview.

The Company

The Stars Group is the ultimate owner of industry leading gaming brands such as PokerStars, PokerStars Casino, BetStars, Full Tilt, and the PokerStars Live brands, and through its ownership of Sky Betting & Gaming, a mobile-led leading online gaming operator, licenses the Sky Bet, Sky Vegas, Sky Casino, Sky Bingo and Sky Poker online gaming brands. Collectively, these and other brands of The Stars Group have millions of registered customers globally, forming one of the world’s largest publicly listed online gaming companies.  This role is in the Group’s Richmond Hill, Toronto office in the Payment Product Management department.