Sr. Manager, Solutions Engineering - GSS (Western US)
Description
Role Summary
What you'll get to do
- Be a strategic leader with a legacy of strategy implementation
- Develop and lead a strong pre-sales engineering shared services team whose main focus is operational excellence and caring for our pre-sales SE associates
- Partner effectively with internal business partners across sales, customers success, business development, marketing, other SE teams, and others in the Splunk Village.
- Build an organizational culture of continuous capability development and efficiency in addition to encouraging risk-taking and creative problem-solving
- Guide operational organizational change with a clear sense of risk vs reward
- Ensure that processes are aligned with the overall strategy and positioned for current and future success
- Support our focus to become a metrics-driven organization by taking accountability for the development of day-to-day performance metrics while ensuring outcomes aligned to effective and positive employee experience
- Use metrics to demonstrate and communicate; Partner with the supporting teams to build and share reports/metrics/dashboards that are meaningful to stakeholders and measure performance, volumes, customer happiness & quality.
- Support effective inclusive recruiting, training, coaching, team building, and succession planning to build engaged, diverse, teams passionate about a growth mindset
Must-have Qualifications
- 5+ years of second line leadership experience overseeing an Inside Sales Engineering or Virtual Solution Engineering organization
- 10+ years of leadership within a SaaS solution engineering organization
- Bachelor’s Degree or equivalent experience in Technical or Business field
- Experience working in the software industry, specifically with Solutions Engineers selling SaaS products
- Willing and able to travel up to 30%
- Strong leadership of diverse and inclusive teams is crucial
- Technically curious and able to articulate the value that technology brings to solving customer problems
- Proven executive communication skills – written and oral. Ability to communicate complex ideas cross functionally across all levels both internally and externally
- Ability to lead diverse groups of people and able to challenge and develop the team to exceed their goals both personally and professionally
- Strong ability to inspire others, support an inclusive culture and role model for Splunk’s values
- Desire to learn, grow and be a part of our expanding and dynamic Team
- SFDC, Google & Webex platform experience a plus
Nice-to-have Qualifications
- MBA
Note:
OTE Pay Ranges
For sales roles the ranges are expressed as On Target Earning or OTE (OTE = base + incentives in the form of sales incentive plans).
SF Bay Area, Seattle Metro, and New York City Metro Area
On Target Earnings: $242,000.00 - 332,750.00 per year
California (excludes SF Bay Area), Washington (excludes Seattle Metro), New York (excludes NYC Metro Area), and all other states.
On Target Earnings: $232,000.00 - 319,000.00 per year
Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the On Target Earnings (OTE) range is a guideline and for candidates who receive an offer, the OTE pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to OTE, this role may be eligible for equity or long-term cash awards.
Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a competitive benefits package which includes medical, dental, vision, a 401(k) plan and match, paid time off and much more! Learn more about our comprehensive benefits and wellbeing offering at https://splunkbenefits.com.
Thank you for your interest in Splunk!