Sr. Manager, Solutions Architects - Security
Description
Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but it's our caring employees that make Splunk stand out as an amazing career destination. No matter where in the world or what level of the organization, we approach our work with kindness. So bring your work experience, problem-solving skills, and talent, of course, but also bring your joy, your passion, and all the things that make you, you. Come help organizations be their best, while you reach new heights with a team that has your back.
As a Manager of Sales Engineering for Splunk’s Security Business Unit, you will hire, motivate, and retain a team of world-class pre-sales engineers, who will in turn provide technical and thought leadership of Splunk’s Security focused solutions to the sales organization and to Splunk’s prospects and customers. Both you and your team will work directly with customers while acting as the subject matter expert across Splunk’s Security solutions. You will be responsible for ensuring that all team members are consistently delivering product demonstrations that directly address customer pain and emphasize Splunk’s unique value proposition. During the sales cycle, you and your team will guide prospects through trials and proof of concepts, demonstrating Splunk’s ability to meet and exceed customer requirements and building a positive relationship that will go beyond the initial transaction and make value contributions to our customers for years to come. Finally, you will have the opportunity to work directly with our Product Management, Engineering, Customer Success, and Marketing teams to share your knowledge and experiences to ultimately improve our business and our customers’ success.
Responsibilities
- Proactively build and lead a team of high-performing Solution Architects, helping to ensure sales and customer success
- Responsible for recruiting and hiring Solution Architects in your assigned region.
- Mentor/coach new hires during on-boarding and subsequent phases to ensure effective ramping of skills and capabilities.
- Engage directly with Pre-Sales and Sales Leadership to strategize on their opportunities and engage on pre-sales activities for Splunk’s solutions
- Provide Solutions Architects with continual development feedback and annually collaborate with each individual on a career development plan
- Actively drive and handle the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical advisor and advocate for our service
- Answer technical questions from customers regarding Splunk’s Security products, features, and solutions, as well as articulate technology and product positioning to both business and technical users
- Identify all technical issues of your assigned accounts to assure complete customer happiness through all stages of the sales process
- Establish and maintain strong relationships throughout the sales-cycle with our customer's technical and executive staff
- Demonstrate Splunk’s value to customers on site, remotely via webinar sessions, and at field events such as conferences and trade shows. Ensure that all team members can do the same
- Ability to successfully coordinate multiple opportunities & POCs concurrently (across region)
- Accountable for individual and team expense budget management
Must-have Qualifications
- 5+ years of Pre-Sales Solutions Architect leadership experience
- 3+ years’ experience in a people management role and skilled in developing and nurturing interpersonal relationships
- Experience working in the Security market as a SOC leader and/or leading technical sales to that persona.
- Proven track record of working and leading with cross functional leaders including Sales, Engineering, Product Management, Customer Success, Strategist and Advisor.
- Experience selling and working with cloud-based and hybrid solutions
- Experience with Amazon Web Services (AWS), Google Cloud Platform (GCP) and/or Microsoft Azure is preferred, and Solution Architect and Industry certifications are a bonus
- Technically curious, and able to articulate the value that technology brings to solving customer business outcomes
- Strong ability to inspire others and motivate them to act with a sense of urgency and empowerment
- Proven executive communication skills – written and oral. Ability to communicate and lead complex ideas cross functionally across all levels both internally and externally
- Ability to lead diverse groups of people, able to challenge and develop the team to exceed their goals both personally and professionally
- Travel up to 30% of the time
- Support an inclusive culture and role model for Splunk’s values
Splunk is an Equal Opportunity Employer
At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.
Note:
OTE Pay Ranges
For sales roles the ranges are expressed as On Target Earning or OTE (OTE = base + incentives in the form of sales incentive plans).
SF Bay Area, Seattle Metro, and New York City Metro Area
On Target Earnings: $242,000.00 - 332,750.00 per year
California (excludes SF Bay Area), Washington (excludes Seattle Metro), New York (excludes NYC Metro Area), and all other states.
On Target Earnings: $232,000.00 - 319,000.00 per year
Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the On Target Earnings (OTE) range is a guideline and for candidates who receive an offer, the OTE pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to OTE, this role may be eligible for equity or long-term cash awards.
Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a competitive benefits package which includes medical, dental, vision, a 401(k) plan and match, paid time off and much more! Learn more about our next-level benefits at https://splunkbenefits.com.
Thank you for your interest in Splunk!