Solutions Engineer
Description
Role description
- You will technically own, discover, position, prove and deliver the key technical elements of a sales cycle to achieve a ‘technical win’ within complex customer environments. You’ll use a range of communication styles, technology skills, and soft skills to develop trust relationships with both your colleagues and customers.
- You will be an advocate and ambassador for Splunk through your professional social media, industry and marketing events and supporting pipeline generation activities.
- You will collaborate with your customer contacts, and build them into Splunk champions, by helping them to understand how Splunk can help to solve some of their most challenging problems and help them achieve their objectives.
Responsibilities!
- Ability to demonstrate Splunk products and services to customers on site, remotely via webinar sessions, and at field events such as conferences and trade shows. Answer complex technical and competitive questions plus address customer concerns to a successful outcome.
- Establish and maintain strong relationships throughout the sales cycle with all levels within the customer, whether onsite or remote. Discover pain and determine value with customers.
- Understand all variables in a customer landscape, both technical and economical to build a compelling business case aligned with customer strategic objectives. You are not shy to speak numbers.
- Curiosity: You want to understand the why as much as the what and typically use a range of skills to discover whether the first response to the question really describes the situation or its implications
- Technically Astute: You enjoy the detail, even if you don’t always need to express it. You have a thirst for up-to-date knowledge of the technologies and solutions that transform businesses.
- Confidence: But not arrogant – you have the confidence that comes from the knowledge that your product is rock solid, and the ability to transmit this confidence to a customer. You are not shy to challenge your customer or the status quo.
- Business Savvy: You understand how businesses are organized, how they achieve their desired results, what challenges they are likely to face, what solutions they need and what transformations they could make with your solutions. You are creative in finding solutions for customers.
- A growth mindset: You build in time to develop your skills, knowledge, experience or capabilities. You look beyond the current opportunity towards the wider set of opportunities that could exist in a prospect. You have a fighting spirit and are all in for the win.
- A team player: You understand that selling is a team game, you build your network with colleagues, partners and customer champions to achieve your success – and theirs. You get energized by winning as a team, and love to work in a fun atmosphere. You are proactive and have a critical but constructive mindset to build complex deals.
- The candidate must be based in Belgium and be fluent in either Dutch or French, and English. Business fluency in both Dutch and French is a plus.
- Domain knowledge and experience in any of the following areas: IT infrastructure, Cloud Technologies, Application Delivery, Business Analytics or Log Management
- Insights in IT Operations: Experience with ITSM tools and ITIL processes like incident, problem & change
- Understanding of IT Monitoring & Observability in all its aspects: logs, metrics and traces, experience with monitoring tools (Infrastructure and APM)
- Modern application architecture (microservices): Understanding or experience with working with Kubernetes, Docker, and/or Lambda/serverless
- Understanding of DevOps concepts: Experience working in engineering/software development roles.
Splunk is an Equal Opportunity Employer
Note:
OTE Range
For sales roles starting salaries are expressed as On Target Earnings or OTE (OTE = base + on-target incentives in the form of sales commission plans).
Belgium
On Target Earnings: EUR 92,000.00 - 126,500.00 per year
Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the On Target Earnings (OTE) range is a guideline and for candidates who receive an offer, the OTE will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to OTE, this role may be eligible for equity or long-term cash awards.
Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a comprehensive, competitive benefits package which may include healthcare and retirement plans, paid time off, wellbeing expense reimbursement, and much more! Learn more about our next-level benefits at https://splunkbenefits.com.
Thank you for your interest in Splunk!