Senior Test Lab Manager
Description
Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people passionate about our product and seeking to deliver the best experience for our customers. At Splunk, we're committed to our work, customers, having fun and most importantly to each other's success. Learn more about Splunk careers and how you can join our journey!
The Software Test Lab Manager will ensure that Splunk and Cisco enterprise software solutions can demonstrably deliver outstanding differentiated customer experiences. You will be responsible for leading the team that builds and maintains a comprehensive cloud-based, end-to-end software testing environment to validate customer outcomes, use cases and user persona-based day-in-the-life stories that bring these customer experiences to life. You have a strong background in software testing and engineering team management, with experience in large data platforms and familiarity with security and observability practitioner personas and use cases.
Key Responsibilities
Team Management:
- Recruit, lead and mentor a team of software test engineers to demonstrably prove the value and usability of our solutions based on real-world customer situations
- Define the Lab Charter including detailed Lab Team goals, processes, procedures, deliverables and communications, plus Lab access rules, policies and auditing procedures
- Set Lab Team priorities, assign tasks, provide guidance and ensure efficient team performance
- Report Lab Team deliverables, progress against goals and Lab metrics to senior management
- Ensure innovations and best practices are being brought into the Lab and followed by the Team
- Foster a positive open, collaborative and innovative team working environment
Collaboration: Work closely with product and technical marketers, solution engineers, security and observability analysts and strategists, vertical market specialists and the competitive team to understand testing and validation requirements on behalf of their respective user communities.
The Lab Team will be responsible for the following:
- Test environment setup, management, security, reporting and auditing
- Test procedure creation and validation with cross-functional teams
- Dataset creation, automated data generation and test automation
- Use case validation, customer-centric testing and day-in-the-life story testing
- Production of a wide variety of provable Technical Marketing deliverables for Technical Sellers
Minimum Qualifications
- Education: Bachelor’s degree in Computer Science, Data Science/Engineering or a related field.
- Experience: Minimum 10 years experience in software engineering, software testing or quality assurance, including 3+ years previous experience managing a team of 5+ engineers or testers.
- Technical Leadership Skills: Project and team management of technical engineering / testing processes. Understanding of technical terminology and tools common to software test labs.
- Analytical Skills: Strong problem-solving skills with the ability to analyze complex requirements and break large problems into their component parts.
- Communication: Excellent verbal and written communications skills in English.
- Collaboration: Ability to work collaboratively in a team environment.
- Attention to Detail: Ensure high levels of accuracy in all documentation and communications.
Preferred Qualifications
- Certifications: Relevant certifications in data engineering, information security, cloud services, or software testing.
- Experience: Prior experience working and managing teams in a software test laboratory.
- Knowledge: Familiarity with cloud platforms and big data technologies, including AI.
- Proficiency: Hands-on experience with Splunk solutions or similar industry platforms a plus.
Splunk is an Equal Opportunity Employer: At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.
Note:
Base Pay Range
Poland
Base Pay: PLN 244,000.00 - 335,500.00 per year
Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to base pay, this role is eligible for incentive compensation and may be eligible for equity or long-term cash awards.
Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a comprehensive, competitive benefits package which may include healthcare and retirement plans, paid time off, wellbeing expense reimbursement, and much more! Learn more about our next-level benefits at https://splunkbenefits.com.
Thank you for your interest in Splunk!