Account Coordinator

Client Services Berlin, Germany


Description

The Role

Sourcepoint is looking for a Account Coordinator to join our Client Services team in Berlin, Germany as we develop and deliver a robust set of content compensation tools to our clients. The role is an opportunity for the right candidate to grow into an impactful services role at a company that is helping to change the narrative of digital content compensation.

Job Responsibilities:

  • Provide a variety of services to your assigned clients, including new client trainings/walkthroughs, technical support and account management
  • Deliver periodic business reviews to your clients
  • Capture and share product feedback with Sourcepoint engineering and product management teams
  • Liaison with VP & Head of Strategic Partnerships on account management goals and objectives

Qualifications:

  • 1-3 years working in a client facing services role
  • Outstanding written and verbal communication skills
  • Basic understanding of the digital marketing space
  • Strong willingness to learn about marketing technology and digital content industries.
  • Client-oriented, relationship-driven focus
  • Experience with data analysis
  • Technical skills (HTML, CSS) a plus