Staff Product Designer, Member

Product San Francisco, California


SoFi is a values-driven company on a mission to help our members get their money right. We create modern financial products and services that help people borrow, save, spend, invest, and protect their money better, so that they can achieve financial independence and realize their ambitions—from owning a home to saving for retirement, paying off their student loans, and more.

The opportunity
The Member team focuses on the holistic experience from the moment a member creates an account to when they’re ready to make important decisions in their financial journey. We engage our members by providing the tools, content, and insights to get their money right and work collaboratively with product teams to offer a unified and personalized experience on the platform. In 2019 we are working on exciting new initiatives and are looking for a Lead Designer to take the SoFi Member experience to the next level.

At SoFi, you’ll become part of a new kind of finance company whose ambition is to help our members achieve financial independence and reach their goals. We aim to be at the center of our members’ financial lives, and to help every member get their money right. We created student loan refinancing, addressing the biggest financial challenge of a new generation through a modern approach to lending and personal finance. Next we expanded our products and services across loans, wealth management, and insurance. SoFi Money—a modern take on a checking or savings account--is our newest innovation and disruption to the financial services industry. SoFi has achieved significant growth, with ambitious plans ahead, but to continue this growth we need great talent. And that starts with you.


  • Lead the conceptualization, definition, and design of cross-platform features that drive recurring member engagement and growth
  • Create design specs and presentation documents
  • Drive alignment by working collaboratively with engineering, product, marketing, and business stakeholders
  • Present design solutions to senior and executive stakeholders
  • Collaborate with design leads for products outside of Member team and mentor junior designers

Qualification and Experience

  • 8+ yrs experience successfully shipping products and features from start to finish
  • Expert knowledge of best practices in UI / UX and information architecture across iOS, Android and responsive web
  • Expert understanding of current design tools (Sketch, Adobe Creative Suite, Invision)
  • Strong time management, planning, and collaboration skills
  • Strong understanding of how to use data analytics, user testing and research to inform and validate design decisions and focus on constant improvement
  • Strong presentation skills, able to effectively communicate design solutions to engineering, product, marketing, business, and executive leadership
  • Experience working in an Agile development environment using tools like Jira and Confluence
  • A portfolio URL or PDF to submit with application with examples of mobile and responsive web product design

Even better

  • Experience working on consumer engagement, growth, and social experiences
  • Experience working with remote teams and stakeholders


  • Company paid lunch program, a fully stocked kitchen, and subsidized gym membership
  • Competitive salary packages and bonuses
  • A flexible vacation policy allows you to truly relax and reboot
  • Comprehensive health, vision, dental, and life insurance as well as disability benefits
  • 100% of health, vision, and dental premiums paid by SoFI for employees and their dependents
  • 401(k) and education on retirement planning
  • Tuition reimbursement on approved programs, up to $5,250 a year
  • Monthly contribution to help you pay off your student loans