Business Lead - SoFi Rewards

Finance San Francisco, California


Description

The Business Lead - SoFi Rewards is responsible for ensuring Rewards is seamlessly integrated across all products and business units with a focus on positive customer experience.

Essential Functions & Responsibilities

  • Responsible for SoFi Rewards across all products
  • Lead program design through internal and external partnerships
  • Manage program within overall spend and cost margin
  • Work closely with the Member, Risk, Product and Finance teams to drive Rewards roadmap and design the customer experience
  • Manage the monthly, quarterly and annual deliverables for Rewards program engaging with key stakeholders across all functions
  • Balance the risk and reward tradeoffs to optimize overall member profit
  • Continuously manage the prioritization of various initiatives maintaining focus on customer outcome and overall franchise benefit
  • Develop and provide regular reporting on business performance/analytics and ensure timely communication in senior level meetings
  • Actively engage in shaping the overall SoFi customer strategy integrating seamlessly with other consumer product

Benefits

  • Competitive salary packages and bonuses.
  • Comprehensive medical, dental, vision and life insurance as well as disability benefits.
  • 100% of medical, vision, and dental premiums paid by SoFI for employees and their dependents.
  • Generous vacation and holidays
  • 401(k) and education on retirement planning.
  • Tuition reimbursement on approved programs, up to $5,250 a year.
  • Monthly contribution to help you pay off your student loans.
  • Employer paid lunch program and subsidized gym membership.

 

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