Senior Director, Risk Management – Credit Card

Risk Dallas, Texas


Who We Are

SoFi is a digital personal finance company whose mission is to help its members achieve financial independence to realize their ambitions, whether that be to buy a house one day, start a family on their own terms or be debt free. We aim to be at the center of our members’ financial lives, and to help every member Get Their Money Right®. By joining SoFi, you’ll become part of a forward-thinking company that is transforming financial services by embracing technology to build innovative loan products, investment tools, and more. One of the fastest growing fintech companies, we’ve grown from 250 employees in 2015 to over 1,500 employees today, and are well on our way to reaching 1 million members. With offices across the US, we offer the excitement of a rapidly growing startup with the stability of a seasoned management team and some of the best talent around. As an employer, we strive to hire employees who are committed to both our company’s mission and our desire to build the best culture in the world. If you are driven, passionate about what you do, and excited about the SoFi mission, we would love to hear from you.

The Role
SoFi's Risk Management team has responsibility for ensuring growth in lending and other member related activities are consistent with the company's risk appetite. The team holistically manages enterprise, credit, deposit products, fraud prevention, portfolio management, infrastructure, and business operating risks. In addition, Risk Management directly manages enterprise partners, ensures strong compliance with regulations, acts as a multi-layered second line of defense in oversight of business operations, and works to ensure risk policies enable a member-first experience.

Senior Director, Risk Management - Credit Card will have responsibility for partnering with the Business Unit, Capital Markets, Finance, Operations, Legal and Compliance teams to implement value added risk strategies across our Credit Card portfolios - including SoFi proprietary and branded card products.

This role is responsible for the design and implementation of Corporate Risk Management's (CRM) monitoring of and reporting on performance of the consumer credit card loan portfolio. In addition, the role will develop and execute a risk-based annual testing plan; including, documenting and communication results, and escalating issues as necessary. Position will be the primary contact point for review and challenge of Business Unit (BU) credit card related activities.

What You'll Do:

  • Innovate... we need you to bring your brightest ideas to building credit card origination strategies from the ground up! This means architecting pre-screen, post-screen, ITA/Invitation to Apply, member advance eligibility, open apply, and partner channel strategies. You will oversee all line assignment, authorization strategies, and credit policy construction - including building offer optimization, multi-product underwriting, and ensuring a competitive value proposition to drive positive risk selection.
  • Data Driven... architect the future of lending with an optimal real-time data ecosystem - including multi-product internal, transactional, bureau, third-party, and alternative data sources and uses
  • Challenge Status Quo... build-out a comprehensive credit risk experimentation plan for the credit card portfolio across all product dimensions, channels, and credit segments
  • Build the Future... oversee the development of new targeting, originations, and authorization scorecards and strategies.
  • Control the Risk... Develop and execute a risk-based annual Risk Control Assessment (RCA) testing plan evaluating policy, process, and infrastructure controls; including, documenting and communication results, and escalating issues as necessary
  • Drive Performance Outcomes... Manage the credit performance/outcomes associated with each vintage of business ensuring appropriate instrumentation, performance metric monitoring, and ownership of corrective action plans with portfolio management / collections strategy
  • Risk Controllership... Review and challenge material estimates and/or the processes that provide estimates used in managing the products, including loss forecast, ACL/Allowance for Credit Loss, stress tests, and loss assumptions
  • Be a Risk SME... Serve as a subject matter expert for the credit card business. Drive advanced monitoring framework to segment/refine underwriting and program requirements to ensure risk adjusted returns and KRI/Key Risk Indicator performance outcomes through credit lifecycle.
  • Build the Bench... Be the inspiration for our rapidly growing team, recruiting the best, brightest, and passionately quantitative. Share your broad experience across the organization and build the leaders of tomorrow.

What You'll Need:

  • 10-15 years of relevant risk management, risk analytics, consumer lending, and/or credit card strategy work experience.
  • Preferred: Advanced degree in an analytical discipline

Why You'll Love Working Her:

  • Catered lunches, a fully stocked kitchen, and subsidized gym membership.
  • Competitive salary packages and bonuses.
  • A flexible vacation policy allows you to truly relax and reboot.
  • Comprehensive health, vision, dental, and life insurance as well as disability benefits.
  • 401(k) and education on retirement planning.
  • Tuition reimbursement on approved programs, up to $5,250 a year.
  • Monthly contribution to help you pay off your student loans.

 SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.