Sr. Manager, Product Communications

PR and Communications San Francisco, California


Who We Are

SoFi is a digital personal finance company whose mission is to help its members achieve financial independence to realize their ambitions, whether that be to buy a house one day, start a family on their own terms or be debt free. We aim to be at the center of our members’ financial lives, and to help every member Get Their Money Right®. By joining SoFi, you’ll become part of a forward-thinking company that is transforming financial services by embracing technology to build innovative loan products, investment tools, and more. One of the fastest growing fintech companies, we’ve grown from 250 employees in 2015 to over 1,500 employees today, and are well on our way to reaching 1 million members. With offices across the US, we offer the excitement of a rapidly growing startup with the stability of a seasoned management team and some of the best talent around. As an employer, we strive to hire employees who are committed to both our company’s mission and our desire to build the best culture in the world. If you are driven, passionate about what you do, and excited about the SoFi mission, we would love to hear from you.

The Role

We are looking for a Senior Manager, Product Communications to join our PR team at SoFi. This position will be responsible for partnering with our Product, Design, and Engineering teams to help educate the public about SoFi and its full suite of innovative financial products, with a particular focus on our non-lending products including SoFi Money, SoFi Invest and our forthcoming credit card.

The Senior Manager, Product Communications will be responsible for the development, execution and measurement of product communications, initiatives and tactics; drive daily activities; and work in tandem with business partners and cross-functional teams within SoFi to ensure our work is driving business outcomes, while overseeing and collaborating with our Manager, Product Communications who focuses on our lending products including Student Loan Refinancing, Personal Loans, and Home Loans.

What You'll Do:

  • Drive a world-class PR practice at SoFi, working with both in-house colleagues and external agencies

  • Provide strategic direction and planning that ladders up to business objectives

  • Develop and maintain relationships with reporters

  • Execute outreach programs that deliver positive coverage and improved influencer perceptions

  • Provide messaging, and positioning counsel to business unit leaders and other key stakeholders

  • Keep the team up to date on industry/audience trends and news

What You'll Need:

  • Bachelor’s degree; 5-7 years of relevant work experience (having both agency and in-house experience a plus)

  • Experience building and executing external communications strategy

  • Track record of super-creative campaign and story ideas with demonstrated results

  • Strong existing press relationships

  • Experience working collaboratively with outside agencies

  • Stellar, persuasive written and verbal communications skills, including interpersonal and presentation skills

  • Ability to work in tandem with a distributed team

  • Previous managerial experience a plus

  • Knowledge of financial services / personal finance a plus

Why You'll Love Working Here:

  • Competitive salary packages and bonuses.

  • Comprehensive medical, dental, vision and life insurance as well as disability benefits.

  • 100% of medical, vision, and dental premiums paid by SoFI for employees and their dependents.

  • Generous vacation and holidays

  • 401(k) and education on retirement planning.

  • Tuition reimbursement on approved programs, up to $5,250 a year.

  • Monthly contribution to help you pay off your student loans.

  • Employer-paid lunch program and subsidized gym membership.

  • Fully stocked kitchen (snacks & drinks)

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.