Web Producer

Marketing San Francisco, California


Description

We’re seeking a savvy, intellectually curious, and dynamic self-starter to join our team as a Web Producer. You’ll be part of our Web Strategy team, which is responsible for creating a best-in-class experience for our visitors and members.

You will report to our Director of Web Strategy and you will plan, develop, and execute digital marketing initiatives and materials on Sofi.com.

Our goal is to be the center of our members’ financial lives, and to help every member get their money right - and our website is essential to that goal.

About SoFI

At SoFi, you’ll become part of a new kind of finance company whose ambition is to help our members achieve financial independence and reach their ambitions. We aim to be at the center of our members’ financial lives, and to help every member get their money right. We created student loan refinancing, addressing the biggest financial challenge of a new generation through a modern approach to lending and personal finance. Next we expanded our products and services across loans, wealth management, and insurance. SoFi Money—a modern take on a checking or savings account--is our newest innovation and disruption to the financial services industry. SoFi has achieved significant growth, with ambitious plans ahead, but to continue this growth we need great talent. And that starts with you.

Essential Functions & Responsibilities

  • Lead, manage and execute web projects based on business goals and requirements, from beginning to end

  • Build and maintain relationships with key stakeholders; manage stakeholder expectations to ensure all teams are aligned on strategy and delivery, align with rest of team on resource allocation and timing 

  • Align and organize cross-functional teams comprised of strategists, experience designers, creative and content teams, compliance, engineering, and QA resources for Web initiatives

  • Leverage data - both qualitative and quantitative to inform strategy and recommendations

  • Anticipate and solve any roadblocks or challenges that may impact initiative delivery

  • Document and communicate project status to teams on a regular basis to ensure all teams are aware of next steps and project milestones 

  • Identify process gaps and increase and formalize efficiencies as needed

  • Establish & help maintain schedules, and overall project scopes 

  • Update content, make small code adjustments, and handle the day-to-day support of ongoing website updates, requests and maintenance.

  • Identify and implement opportunities based on competitive research and self-service tools

Qualifications

  • 6+ years proven experience managing project types across multiple teams such as: website redesigns, digital campaigns, experiments, and microsites; financial services experience a plus

  • Deep experience managing cross-functional teams and multiple stakeholders 

  • Superior communication skills, both verbally and electronically with demonstrated examples of relationship-building across a highly matrixed organization

  • Well-organized, detail oriented, and resourceful

  • Ability to work under pressure, handle changing priorities and simultaneously handle multiple priorities.

  • Intermediate understanding of HTML & CSS

  • Experience with Google Analytics, or a similar analytics tool, or a strong desire to learn and become certified in GA

  • Experience working with CMS (content management systems) with Wordpress, Contentful, etc.

  • Familiarity with various project management systems, such as Agile, Kanban, and must have experience with JIRA

Benefits

  • Competitive salary packages and bonuses.

  • Comprehensive medical, dental, vision and life insurance as well as disability benefits.

  • 100% of medical, vision, and dental premiums paid by SoFI for employees and their dependents.

  • Generous vacation and holidays

  • 401(k) and education on retirement planning.

  • Tuition reimbursement on approved programs, up to $5,250 a year.

  • Monthly contribution to help you pay off your student loans.

  • Employer paid lunch program and subsidized gym membership.

  • Fully stocked kitchen (snacks & drinks)

 

 Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.