Manager of Membership Development
Description
Smithbucklin, a 650-person, employee-owned professional services company with more than 70 years of success serving the association market, is looking for a Manager of Membership Development for our Trade Association unit in Washington, DC.
The Manager of Membership Development will have ownership of the analysis, strategy, planning, management, and execution of membership prospecting, recruitment, orientation, involvement and retention efforts of the client association. Reporting to the Executive Director, you will identify opportunities to drive operational best practices for membership development and chapter relations.
Role/Responsibilities:
- Leads membership prospecting, recruitment and retention efforts
- Working with the Executive Director, develops and maintains for relevancy, the membership value proposition
- Develops and manages new member orientation programs
- Develops and manages programs and services for chapters
- Manages the annual dues payment process and reporting
- Manages membership and chapter on content on the client website and provides content updates
- Manages the membership database, directory communications, and contact lists
- Assists the Executive Director with the presentation of membership strategy and progress with the client Board of the Directors
- Manages annual donations received through the association foundation
Qualifications:
Required
- Bachelors degree from a four year accredited college/university
- 3-5 years experience with membership development in non-profit management or related industry
- PC experience with Windows operating system and a variety of software programs
- Strong focus on customer service
- Strong written and verbal communication skills
- Proficient in time management and organizational skills
Where Do You Fit?
Whether you are just beginning your career or are a mid- or senior-level professional, working at Smithbucklin will offer you countless opportunities to develop transferrable skills, acquire meaningful knowledge and gain rich experiences at an accelerated pace. By working collaboratively with smart, ambitious, multi-talented, genuine and hardworking colleagues, you will build meaningful, deep and enduring relationships that will serve you well throughout your career, regardless of your chosen path. In addition, as a 100 percent employee-owned company, Smithbucklin offers all of our people – regardless of position or compensation – an equal chance to experience the fulfillment and reap the benefits of ownership. As owners, our employees control the destiny of Smithbucklin and are unified in the goal of building a great, enduring company.
Equal Employment Opportunity
At Smithbucklin, Equal Employment Opportunity is our commitment and goal. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other protected status designated by federal, state or local law. Applicants are encouraged to confidentially self-identify when applying. Employment is contingent upon successful completion of a reference and background investigation based on position.
Smithbucklin will not sponsor applicants for work visas and as a precondition of employment, you must be authorized to work in the United States permanently.
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At Smithbucklin, Equal Employment Opportunity is our commitment and goal. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other protected status designated by federal, state or local law. Applicants are encouraged to confidentially self-identify when applying. Employment is contingent upon successful completion of a reference and background investigation based on position.