Facilities Associate- Mailroom/Hospitality

Other Washington, D.C.

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Description

Smithbucklin, a 650-person, employee-owned professional services company with more than 70 years of success serving the association market, is looking for an Office Facilities Associate to join our team in DC.
 
What You Will Do
 
The Facilities Associate will be responsible for: (a) executing the daily operations of the mailroom at the company’s D.C. headquarters; (b) assisting in the planning and execution of client business meetings in our offices; and (c) supporting various other D.C. facilities functions and projects. This is a fantastic opportunity for a take-charge, personable, reliable, and organized professional to make a meaningful impact on Smithbucklin’s D.C. office operations.
 
Specific responsibilities:
 
  • Assist with the execution of in-space company-wide events for employees, such as business meetings, training sessions, and socials.
  • Assist with client conference events, which includes briefing staff on the plans, setting out timelines for events, ensuring proper event setup and directing staff during events to ensure execution according to client expectations.
  • Perform daily operations of the mailroom by sorting, delivering, and tracking mail and packages. 
  • Administer fulfillment of large shipments to and from client conferences in other cities.
  • Assist with on-site client storage revenue-producing program, by tracking, retrieving, and distributing items.
  • Perform facility-wide space inspections at regular intervals throughout the day to ensure condition standards are maintained.
  • Present, from time to time, a portion of new employee orientation training to create awareness and education on mailroom processes and functions.
  • Create standard operating procedures to aid in the success of the D.C. headquarters, as needed.
  • Work with facility vendors and partners to ensure consistency and timely deliveries.
  • Assist with the execution of in-space company-wide events for employees, such as business meetings, training sessions, and socials.
  • Deliver certified mail to the post office as well as return necessary paperwork to sender, as needed.
  • Order and inventory mailroom materials for office needs.
  • Restock facility kitchens and closets.
  • Communicate facility/mailroom issues and suggestions with the Sr. Facilities Coordinator and/or the Facility Manager.
  • Assist in the occasional moving of company and client physical property within the facility.
  • Support other D.C. facility functions and projects, as requested.
Requirements:
  • At least 1 year in customer service is desired, but not required
  • Ability to work on-site in our D.C. office, 5 days a week
  • Ability to work occasional weekends
  • Well-organized with excellent multi-tasking abilities.
  • Associates degree or higher in relevant field is preferred
  • Demonstrated ability for critical thinking
  • Strong communication and interpersonal skills
  • Strong orientation to providing excellent customer service.
  • Ability to multi-task and address customers’ needs, facility issues and miscellaneous projects.
  • Above average computer skills including Microsoft Office
  • Possess a keen eye for detail
  • Comfortable with making reasoned judgement calls with respect to various areas of work
  • Ability to overhead lift and move physical property (subject to a not exceed 50lb limit per
 
Where Do You Fit?
 
Whether you are just beginning your career or are a mid- or senior-level professional, working at Smithbucklin will offer you countless opportunities to develop transferrable skills, acquire meaningful knowledge and gain rich experiences at an accelerated pace. By working collaboratively with smart, ambitious, multi-talented, genuine and hardworking colleagues, you will build meaningful, deep and enduring relationships that will serve you well throughout your career, regardless of your chosen path. In addition, as a 100 percent employee-owned company, Smithbucklin offers all of our people – regardless of position or compensation – an equal chance to experience the fulfillment and reap the benefits of ownership. As owners, our employees control the destiny of Smithbucklin and are unified in the goal of building a great, enduring company.
 
Equal Employment Opportunity
 
At Smithbucklin, Equal Employment Opportunity is our commitment and goal. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other protected status designated by federal, state or local law. Applicants are encouraged to confidentially self-identify when applying. Employment is contingent upon successful completion of a reference and background investigation based on position.
 
Smithbucklin will not sponsor applicants for work visas and as a precondition of employment, you must be authorized to work in the United States permanently.
 

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At Smithbucklin, Equal Employment Opportunity is our commitment and goal. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other protected status designated by federal, state or local law. Applicants are encouraged to confidentially self-identify when applying. Employment is contingent upon successful completion of a reference and background investigation based on position.