Overnight Live Care Specialist - Full Time (32 Hours)

Global Fulfilment Winnipeg, MB


Description

People need to eat so Skip never sleeps, and that means the show runs around the clock. We’re hiring people in all levels of responsibility and expertise to drive Skip forward during our overnight operations. Our high-performance teams are looking for individuals that are available to work a range of hours that span late evenings to early mornings, weekends included.

As part of the Live Operations teams you will be responsible for the most integral part of the business: supporting our stakeholders when they need us. We work fluidly with a group of skilled and dynamic team members to ensure every order is completed successfully and up to Skip’s standards. Members of this team wear many hats as they are experts of the tasks and skills needed to keep Skip’s overnight live operations going.

What you’ll be doing:

  • Resolve conflicts with an emphasis on helping our customers, restaurants and couriers succeed
  • Pro-actively manage the network’s performance from making important logistical decisions to ensuring each stakeholder’s experience meets Skip’s experience standards
  • Apply Skip’s technology and tools to continuously optimize the efficiency of the network
  • Go the extra mile to make sure that the overall operations of Skip is running efficiently

People we’re looking for:

  • Have a great attitude and are proven self-starters
  • Thrive in a rapidly changing environment
  • Are experts at multi-tasking and prioritization
  • Can work through challenges and learn from each experience
  • Are actively involved in their ongoing personal growth and learning
  • Good communication, computer and typing skills

What it’s like to work at Skip:

  • A fast-paced and ambitious work environment
  • Exposure to leading-edge technology
  • Advancement opportunities for high contributors
  • Casual dress attire, we focus on results, not wearing suits