Business Analyst - Operations

Insights & Analytics Winnipeg, MB


As a member of Skip’s Operations team, you will be responsible for supporting business-analysis initiatives in pursuit of operational excellence. You will be a go-to person when it comes to data-driven insights for the organization, and will assist in constantly elevating the effectiveness of the Operations team. If you are interested in being part of a team that is driven to continually raise the bar, read on!

What you’ll be doing:

  • Transform data into information and insight, in order to make recommendations to support business operations and strategic decision-making.
  • Analyze, summarize and present intricate data in approachable ways.
  • Identify, implement and manage organizational indicators of business- or customer-information needs.
  • Apply the above lens of data analysis and insight to a variety of business units, aiming to evaluate and support workflows across the company.
  • Work with key internal stakeholders to provide support for any questions or problems as they arise in real-time.
  • Develop recommendations for process and performance improvement, in support of Operations leadership and other key stakeholders.

People we’re looking for:

  • Curious and driven; eager to learn the intricacies of SkipTheDishes’ Operations, practices and procedures
  • Excellent at multitasking and communicating effectively, when faced with competing priorities
  • Excellent written and oral communication skills
  • Have a strong sense of urgency and are eager to take ownership of technical problems
  • Strong experience in using SQL is required. Experience with Tableau is considered an asset
  • Knowledge of programming languages such as Python, JavaScript, etc. are a bonus
  • Ready to work in a fast-paced, constantly evolving operating environment