Live Care Specialist - Full time (40 Hours)

Global Fulfilment Winnipeg, MB


Description

As part of the Live Support Team, you will be an integral part of the business, as you work closely with multiple teams to ensure continuous growth at SkipTheDishes. This high performance position is the foundation of success for our network. Members of this team are strong communicators with personalities that shine through the different channels of communication Skip uses every day.

We’re hiring people in all levels of responsibility and expertise. People need to eat so Skip never sleeps, and that means the show runs around the clock. We’re looking for candidates with full-time and open availability, days, evenings and weekends included.

What you’ll be doing:

  • Provide live support to couriers, customers, and restaurants
  • Resolving conflicts with an emphasis on helping our partners succeed
  • Facilitate communication between all parties involved in each delivery
  • Go the extra mile to make sure that all stakeholders get the true Skip experience

People we’re looking for:

  • Have a great attitude and are proven self-starters
  • Keep hustling and are able to work through rejection
  • Thrive in a rapidly changing environment
  • Good communication, computer and typing skills

What it’s like to work at Skip:

  • Fast paced entrepreneurial environment
  • Casual dress attire, we focus on results, not wearing suits
  • Exposure to leading-edge technology
  • Advancement opportunities for high contributors