Route Relief Driver

Service Clackamas, Oregon


Description

In this client-facing role, you will execute all functions regarding the daily delivery and pickup of goods to and from our clients. You will visit 10 - 20 customers per day where you will always be working to promote Service Linen Supply’s core values, products, and services. As a valued member of the Service team, you will serve as the first line of customer relations – striving to retain and increase our existing Business-to-Business relationships.

This position requires the strength of an ox, service with a smile, and the ability to assess our customers' needs. Therefore, you must be perceptive, observant, as well as privy to the fundamental goals of every business you support. If you are friendly, confident, and entrepreneurially spirited with a good driving record, Service Linen Supply is the right place for you to explore a challenging and rewarding career in Customer Service!

Job Responsibilities

As a Route Relief / Route Manager, you will ensure that all customer invoicing and inventory levels are accurate and up-to-date. Additionally, prior to each delivery day, you will review customer paperwork for special needs or considerations and identify upsell opportunities where appropriate.

Additional responsibilities for the Route Manager include:

  • Reviewing customer inventories and storage areas upon each visit
  • Consistently building rapport and adding value through your delivery
  • Organizing products in your vehicle
  • Delivering fresh and collecting soiled product for laundering
  • Monitoring and seeking feedback from customers on perceived levels of service
  • Consulting customers on additional product options
  • Coordinating with Service Managers and Key Account Managers about creating solutions for current customer needs and product gaps

Job Requirements

As a Route Relief Driver for Service Linen Supply, you must maintain a clean and professional appearance. You must always practice appropriate lifting, carrying techniques, and take every safety measure while driving and servicing accounts.

Additional requirements of this position include:

  • High school diploma or GED
  • At least 2 years proven customer service experience
  • No previous delivery or route experience required
  • Proven record of punctual work experience
  • Excellent driving record
  • Lift up to 50 pounds
  • Ability to work 8-10 hours per day (start time between 4:30 to 6:00AM and end time between 1:00 to 6:00 PM)
  • Strong verbal, written, and mathematical skills

Company Benefits

We are proud to take care of the diligent and dependable men and women who make our business successful! You will receive an excellent benefits package which includes: medical, dental, vision for you and family, and retirement plans with competitive employer matching. We also provide all our team members with a competitive compensation plan that includes holiday pay and vacation time.