Fielding Specialist in Barcelona or South Africa
Healthcare is complicated, but it doesn’t have to be.
550+ employees, 9 countries, and 1 mission - to amplify the voice of physicians and improve global healthcare. This is where you come in. Helping unite physicians across the world to improve patient outcomes—and even save lives— is an incredible feeling. Join us!
What we’re about:
- Community: with 20+ years of tradition and innovation, our team has built the world’s largest online community of 1.3M medical professionals and a trusted network of leading industry partners - and we’re growing every day.
- Innovation: our tech-first approach to the conventional worlds of physician engagement and rapid healthcare insights powers our ability to improve workflows in unique ways.
- Collaboration: making an impact in healthcare is serious work, but that doesn’t mean we can’t have a good time while we’re at it. We laugh together, we don’t take ourselves too seriously, and we’re always trying to make our customers crack a smile.
Sermo is a global social platform for physicians that fosters impactful peer-to-peer collaboration and discussions through meaningful insights, data, and trends. It is the most trusted global platform with over 800,000 fully verified and licensed physicians across 150 countries. The platform enables doctors to anonymously talk real-world medicine, review treatment options via our proprietary Drug Ratings platform, collectively solve patient cases and earn honorarium from surveys. Through Sermo’s unique community, pharmaceutical and healthcare partners can drive physician awareness and gain deep understanding of brand perceptions to benefit the medical community at large. To learn more, visit www.sermo.com
Summary of the job:
We are looking for an organised and proactive Fielding specialist to assist on various market research projects. This is an entry level role based in our Barcelona/South Africa offices.
Responsibilities:
- Collaborate with internal teams to understand survey objectives and target audience.
- Implement survey fielding strategies based on project requirements.
- Coordinate with external partners for fieldwork-related activities.
- Continuously monitor fielding performance metrics such as response rates, completion rates, IR/LOI.
- Ensure the adherence to project schedules and deadlines related to fielding activities
- Provide regular updates on fielding progress and address any challenges or deviations.
- Troubleshoot technical issues related to survey and respondent experience.
- Uphold data privacy and confidentiality standards in compliance with regulations.
- Evaluate the feasibility and viability of fielding plans, considering resources, timelines, and potential challenges
Skills, Experience & Qualifications:
Essential Qualifications and Experience Required:
- Fluent in English, written and spoken
- Experience in Market Research Industry
- Proficient usage of MS Office (excel, word, PowerPoint, Outlook)
- Willingness to acquire knowledge on new technologies.
‘Role Specific’ Technical Skills or Knowledge Required:
- Familiarity with survey sampling methodologies and best practices.
- Strong communication skills to collaborate effectively with cross-functional teams
- Proficiency in identifying and resolving technical issues
- Ability to manage multiple projects simultaneously
‘Soft’ or general skills required:
- Analytical and critical thinking
- Quick problem solving
- Excellent organizational and time management skills with solid attention to details
- High level of personal initiative