Sales Analyst Associate
Healthcare is complicated, but it doesn’t have to be.
600+ employees, 9 countries, and 1 mission - to amplify the voice of physicians globally.
That is where you come in. Helping unite physicians across the world to support better patient outcomes—and even save lives— is an incredible feeling. Join us!
What we’re about:
• Community: with 20+ years of tradition and innovation, our team has built the world’s largest online community of 1.3M medical professionals and a trusted network of leading industry partners - and we’re growing every day.
• Innovation: our tech-first approach to the conventional worlds of physician engagement and rapid healthcare insights powers our ability to improve workflows in unique ways.
• Collaboration: making an impact in healthcare is serious work, but that doesn’t mean we can’t have a good time while we’re at it. We laugh together, we don’t take ourselves too seriously, and we’re always trying to make our customers crack a smile.
What we're looking for:
As a Sales Analyst, you will play a crucial role in supporting our Sales and Client Services Teams by creating custom reports and managing standard report creation processes. Your responsibilities will include handling a high volume of report requests, prioritizing and scheduling them, and utilizing customized SQL scripts, dashboards, and reports to provide valuable insights and data-driven feedback to our stakeholders. We are seeking an ideal candidate who is detail-oriented, adaptable, and possesses strong critical thinking skills.
Responsibilities:
- Write easy-complexity SQL scripts.
- Run List Matches using our internal tool for such procedure.
- Run daily easy-complexity requests in Salesforce for stakeholder’s support – e.g., membership counts, impressions requests, etc.
- Extract data from PowerBI reports.
- Prepare reports for our stakeholders.
- Understand basic medical terminology related to our panel such as specialties, places of work, unique country identifying numbers, etc.
- Document process and data requirements to ease in knowledge transfer to new team members and ensure data accuracy and repeatability.
Skills, Experience & Qualifications:
Skills
- Deductive and inductive reasoning.
- Excellent quick problem solving and critical thinking skills.
- Effective and assertive communication (Written).
- Working collaboratively.
- Developed and consistent relational skills.
- Planning and Organization skills.
- Reliable, responsible, and self-monitoring.
- Perform well under pressure.
- High attention to detail.
- Motivated and adaptable to learn new processes and technologies.
Experience
- A good working knowledge of Microsoft Office environment (MS Excel proficiency).
- Text processor knowledge.
- Experience in managing high volumes of data in various format types (such as SQL, Excel).
- Experience on relational database management would be an advantage.
- T-SQL querying experience would be a strong advantage.
- Basic programming skills.
- Python experience would be a strong advantage.
- VBA would be an advantage.
Qualifications
- University degree; Bachelor’s in computer technicians, Engineering, Actuarial science.
- Fluent English-speaker with good grammar skills.
- English certifications: TOEFL 550 or Cambridge B2/first certificate.
About:
Sermo turns physician experience, expertise, and observations into actionable insights for the global healthcare community. Engaging with more than 1.3 million HCPs across 150 countries, the company provides physicians with a social platform and unique community that fosters impactful peer-to-peer collaboration & discussions about issues that are important to them and their patients. Sermo offers on demand access to physicians via a suite of proprietary technology to provide business intelligence that benefits pharmaceutical, healthcare partners and the medical community at large. To learn more, visit www.sermo.com.
We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.