Data Center Operations & Network Supervisor

Information Technology Sumterville, Florida


Description

INTERNAL/EXTERNAL JOB POSTING

 

Data Center Operations & Network Supervisor

 

Department:

Information Technology

Reports to:

Manager of Information Technology

Location:

330 South US 301 Sumterville, FL 33585

Pay Rate:

Based on qualifications and experience

 Classification: 

No Represented

Posting Dates:

Monday August 27th, 2018

# of Vacancies:

1

 

SECO Energy is a not-for-profit electric distribution cooperative serving nearly 200,000 families and businesses across seven counties in Central Florida, making SECO Energy the third largest electric co-op in Florida and the sixth largest in the nation.                                                                                                                                                                                                                      

 

Qualified employees will be considered on an equal basis with external applicants.

General Purpose of Job:This position is responsible for planning, directing and coordinating the installation, maintenance and support of the Cooperative’s data centers, networking, VOIP systems, microwave systems, cellular communications systems and RF networks. Duties include configuring, troubleshooting, repairing, upgrading and optimizing data center, networking and communication systems and services.

Supervisory: This position has responsibility for the direction, coordination and evaluation of employees in their respective customer service unit. This person is expected to perform supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring and training; planning, assigning and directing work; appraising performance; rewarding and disciplining; addressing complaints and resolving problems.

Position Specifications: The following includes the minimum job requirements and essential duties for this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.  Some job requirements may exclude individuals that cannot be reasonably accommodated or who pose a direct threat or significant risk to the health and safety of themselves or other employees.

Education and Experience:

Required:

  • Bachelor’s degree in Information Technology or related field, and a minimum of five (5) years of supervisory experience.
  • Five years of progressively responsible experience in Data Center, VOIP and networking installation, configuration, troubleshooting and management.
  • One or more Certifications in Cisco CCNP/CCIE Routing and Switching, CCNP/CCIE Data Center or CCNP/CCIE Security.  If no certifications, as a condition of employment, applicant must be able to certify with one of the above certifications within 6 months of employment.

Preferred:

  • MCSE, CISSP and SANS certificates
  • Experience with Microwave Technologies, RF Communications, Cellular Communications and Satellite Communications.
  • Experience or similar work with an electric utility or related industry
  • English is the primary business language.  Second language in Spanish is desirable.

 

Knowledge, Skills, and Abilities

  • Strong project management skills.
  • Ability to configure complex networking on Cisco routers, switches and firewalls.
  • Knowledge and understanding of telecommunications equipment and technology.
  • Knowledge of telecommunications project/construction techniques and procedures.
  • Knowledge of applicable data privacy practices and laws.
  • Knowledge or ability to acquire expertise to support Microwave radio systems; cellular technology; Cisco network equipment; fiber optics and TCP/IP networks.
  • Knowledge of data center design and management including uninterruptable power distribution, disaster recovery techniques, service level agreements, data center synchronization,

redundant network paths and high availability systems.

  • Proficiency in the operation of personal computers, windows networks, MS Office products and industry specific software programs.
  • Effective leadership skills with ability to make and implement sound business decisions commensurate with responsibilities; demonstrated organizational, prioritization and project management skills; analytical and process management skills; demonstrated change management aptitude and ability.
  • Effective communications skills including written, verbal, and listening for interaction with employees, management, subcontractors and others; ability to prepare reports, business correspondence, procedures and training manuals; prepare and conduct presentations to employees, management and others.
  • Ability to maintain highly confidential information; ability to multi-task and effectively manage stress and pressure through changing priorities calmly in all situations.

 

Skills Verification: The skills required for this position may be verified through a combination of education, experience, interview questions, and technical skills exercise(s).

Other Requirements:

  • Valid Florida driver’s license for regular driving privileges of cooperative vehicles; must have and maintain an acceptable driving record as determined by the Cooperative.
  • Successful completion of SECO Energy’s employment entrance examination and drug screen.

 

Essential Duties and Responsibilities: This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of essential duties and responsibilities shall not be held to exclude other duties that may be assigned based on the needs of the Cooperative.

  • Develop a work plan for data center, networking and telecommunication system equipment; direct and coordinate personnel to complete general maintenance or repairs; ensure events or projects are on track; maintain records of work requests and track costs associated with projects or repairs.
  • Maintain and monitor all maintenance logs for data center, networking and telecommunication systems; plan and implement any improvement, modification or replacement of components.
  • Oversee data center and network design, operations and maintenance.
  • Oversee the maintenance and support for:
    • Digital microwave system;
    • Two-way radios, base stations, repeaters, alarm system controls;
    • Substation SCADA radios and support Substation-Relay personnel on SCADA RTUs;
    • Equipment related to mobile communication needs.
  • Prepare project status reports and keep management and stakeholders informed of project status and related issues.
  • Oversee the evaluation, recommendation, implementation and scheduling of the installation of telecommunication systems and equipment.
  • Assist in preparing the annual budget for the data center, networking and telecommunication systems.
  • Keep current with new technology and information that may have an effect the cooperative’s networking and telecommunications systems.
  • Maintain an active role in SECO’s “Emergency Preparedness Plan” to include review of the department’s roles and responsibilities and assist in preparing all documentation following an actual emergency as needed.
  • Other duties as assigned.

 

Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by or those an employee encounters to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Some requirements may exclude individuals that cannot be reasonably accommodated or who pose a direct threat or significant risk to the health and safety of themselves or other employees.

 

  • General office environment with field exposure. Normal work hours will be eight (8) hours Monday through Friday, between the hours of 7:00 am and 6:00 pm. Occasional business travel may be required.
  • Irregular hours in evenings and on weekends are possible during peak business times and during storm season.
  • Ability to work irregular hours and flexibility to change scheduling and report to work on short notice during emergency situations.  
  • Ability to operate a variety of office equipment, including a personal computer, printers, copy machines, telephone, and fax machine.

 

While performing the duties of this job, the employee is regularly required to sit, talk, and hear.  The employee frequently is required to walk.  The employee is occasionally required to stand; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl.  The employee must regularly lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.

This position has general office environment. The noise level in the work environment is usually moderate.

Safety

  • Attend and actively participate in all Job Briefings and Safety Meetings as required.
  • Promotes safe work practices
  • Demonstrate a thorough knowledge and comply with all applicable SECO Energy safety rules, policies, practices, and procedures.
  • Use all required safety protective equipment and utilize all SECO Energy equipment in a safe and efficient manner.
  • Be alert to any safety hazards involving SECO Energy equipment and notify the appropriate personnel immediately.
  • Operate and maintain cooperative vehicles in a safe manner and obey all federal, state, and local laws applicable to the operation of the vehicle; drive at safe speeds no greater that that permitted by law or other speed control signs or devices.
  • Ensure company vehicle is inspected before use and problem areas are reported; ensure vehicle is kept clean an organized with supplies.

 

Corporate Values

  • Attend and actively participate in training as scheduled.
  • Ability to maintain regular attendance and punctuality during the established working hours.
  • Maintain a commitment to excellence and to the Corporate Vision.
  • Maintain and encourage open, honest communication with superiors and co-workers.
  • Exhibit a commitment to customer focused service.
  • Exhibit integrity and honesty in all actions.
  • Exhibit a firm commitment to safety.
  • Maintain a team player focused cooperative style.
  • Exhibit a strong work ethic.

 

 

 

All Internal and External applicants must apply On-Line only as follows:

INTERNAL (Employees Only)

From SECONet (employee Intranet)

click Employee Bulletin Board, Jobs/Career.

Then, click the link: “EMPLOYEES may apply online here”.

EXTERNAL applicants apply On-Line Only:  At a Career Source office or from any computer with Internet access on SECO’s Careers Web Site: http://www.secoenergy.com

 

SECO Energy is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.