Cloud Operations Engineer III

Information Technology Noida, India

Cloud Ops Engineer III

Windows -
Server Builds and Provisioning.
Troubleshooting Break fix issues.
Troubleshooting a wide range of x86 based hardware platforms.
OS drive space issue.
Server Performance issue.
Coordination with 3rd Party vendor for h/w break-fix.
NTFS/Shared Permission issue.
Terminal server issues.
Performing upgrades and Service pack installs and server rebuilds.
Files and Folder restores in Windows Servers or NAS.
Manage and support of Windows file/print servers.
Assist with data backups and restores as required.
Interaction with Service Center, Network Control Center and other business support. areas for problem escalations, resolutions, reporting and coordination.
Manage inventory of hardware – methods used.
Coordinate with internal and external business managers and groups to ensure systems meet expectations and requirements.
Coordinate rollouts of system enhancements and upgrades to user community.

VMWare –
Experience of installation, configuration, Management and Monitoring of Cloud Services for VMware based Cloud Solutions.
ESXi Host Build
Host Patching/Upgrade
Manage ESX Networking (vSwitch, Ports/Port Groups)
Manage Host storage (SAN, NAS, iSCSI)
Manage/Upgrade Virtual Center
Manage VM's/Build/Retire
Manage Templates
P2V, V2V
Coordination with vendor
Manage Clusters
VM Trouble shooting
Upgrading VM Tools/Hardware
Day to day trouble shooting