Learning Experience - Senior Associate
Description
Are you passionate about co-designing impactful learning experiences? Join our team as a Learning Experience Senior Associate and play a pivotal role in enhancing and developing courses that meet our clients' needs. You'll collaborate with education providers, clients, and internal stakeholders to co-design innovative learning solutions that drive the success of the QTC Education Program.
About the QTC Education Program: We deliver high-impact training solutions for Queensland Government clients, focusing on financial and risk management to ensure financial sustainability. Our program serves learners at multiple levels, including policy decision-makers, budget holders, asset managers, and finance and procurement teams. QTC Education Program | Queensland Treasury Corporation
About the QTC Education Program: We deliver high-impact training solutions for Queensland Government clients, focusing on financial and risk management to ensure financial sustainability. Our program serves learners at multiple levels, including policy decision-makers, budget holders, asset managers, and finance and procurement teams. QTC Education Program | Queensland Treasury Corporation
Program Components:
• Open Courses: For individual clients
• Custom Courses: For unique clients or client clusters
• Strategic Partnerships: For large-scale clients (e.g., agencies)
• Masterclasses: For industry events
• Webinars: For individuals
• Open Courses: For individual clients
• Custom Courses: For unique clients or client clusters
• Strategic Partnerships: For large-scale clients (e.g., agencies)
• Masterclasses: For industry events
• Webinars: For individuals
What you will do:
Learning Co-Design:
• Lead the co-design process with providers, clients, and internal stakeholders for course enhancements and new course development.
• Engage stakeholders to understand client needs and ensure their active involvement.
• Plan and lead co-design workshops to gather data for creating rich learning experiences.
• Document outcomes to support evidence-based decision-making.
• Collaborate with QTC Education Program providers to deliver exceptional learning experiences.
• Lead the co-design process with providers, clients, and internal stakeholders for course enhancements and new course development.
• Engage stakeholders to understand client needs and ensure their active involvement.
• Plan and lead co-design workshops to gather data for creating rich learning experiences.
• Document outcomes to support evidence-based decision-making.
• Collaborate with QTC Education Program providers to deliver exceptional learning experiences.
Program Evaluation & Quality Assurance:
• Continuously monitor and evaluate the effectiveness of co-designed learning experiences, making improvements as needed.
• Participate in and observe education delivery across Queensland, providing qualitative feedback (some travel required).
• Support contract and vendor management, including monitoring progress against KPIs, negotiating new service offerings, and escalating issues.
• Continuously monitor and evaluate the effectiveness of co-designed learning experiences, making improvements as needed.
• Participate in and observe education delivery across Queensland, providing qualitative feedback (some travel required).
• Support contract and vendor management, including monitoring progress against KPIs, negotiating new service offerings, and escalating issues.
Management Reporting & Analytics:
• Collate and monitor course data to inform the development of needs-based learning experiences.
• Collate and monitor course data to inform the development of needs-based learning experiences.
Business Process Improvement:
• Lead process improvements with education program providers and QTC teams.
• Collaborate across QTCs advisory division to enhance program reach
• Implement new technologies and processes to enhance the client experience.
• Lead process improvements with education program providers and QTC teams.
• Collaborate across QTCs advisory division to enhance program reach
• Implement new technologies and processes to enhance the client experience.
Operational & Administrative Support:
• Assist with the smooth day-to-day operation of the program.
• Manage participant data and reporting, including overseeing registrations and coordinating finance administration.
• Assist with the smooth day-to-day operation of the program.
• Manage participant data and reporting, including overseeing registrations and coordinating finance administration.
About You:
The ideal candidate could have experience in co-designing learning programs, a background in education, management consulting, or established experience from a learning setting. You will bring:
• Experience managing the learning program lifecycle, including needs analysis, planning, design, delivery, and evaluation.
• Understanding of adult learning principles.
• Strong relationship management skills and the ability to develop partnerships with clients and internal teams.
• Excellent negotiation, facilitation, and communication skills.
• Proficiency in report writing and PowerPoint.
• Ability to gather and analyse data to support insights and decision-making.
• Engaging and persuasive communication style.
• Critical thinking, decision-making, and problem-solving skills.
• Experience managing the learning program lifecycle, including needs analysis, planning, design, delivery, and evaluation.
• Understanding of adult learning principles.
• Strong relationship management skills and the ability to develop partnerships with clients and internal teams.
• Excellent negotiation, facilitation, and communication skills.
• Proficiency in report writing and PowerPoint.
• Ability to gather and analyse data to support insights and decision-making.
• Engaging and persuasive communication style.
• Critical thinking, decision-making, and problem-solving skills.
Build the future with QTC:
QTC is the central financing authority for the Queensland Government and provides financial resources and services for the State. We manage the State’s funding program in the global capital markets to deliver sustainable and cost-effective borrowings for the Queensland Government, local governments, and other related entities (our clients).
With a statutory role to advance the financial interests and development of the State, we help to deliver innovative, long-term solutions that contribute to the growth of Queensland’s economy. We protect Queensland’s financial interests and deliver better financial outcomes by centralising the management of our clients’ borrowings, cash investments, and foreign exchange.
Within QTC, the Advisory Division provides a range of financial and risk management services to help State Government, Local Governments, Government Owned Corporations, education institutions, and statutory authorities to make well-informed decisions about the services, initiatives, policies, and projects they deliver. The common purpose being to improve the social and economic well-being of Queenslanders and the financial sustainability of the State.
We do work that improves Queensland for generations. We are a leader in finance, creating meaningful solutions with profound outcomes. We set the standard in financial solutions. We address the challenges of today, with results for tomorrow.
QTC is the central financing authority for the Queensland Government and provides financial resources and services for the State. We manage the State’s funding program in the global capital markets to deliver sustainable and cost-effective borrowings for the Queensland Government, local governments, and other related entities (our clients).
With a statutory role to advance the financial interests and development of the State, we help to deliver innovative, long-term solutions that contribute to the growth of Queensland’s economy. We protect Queensland’s financial interests and deliver better financial outcomes by centralising the management of our clients’ borrowings, cash investments, and foreign exchange.
Within QTC, the Advisory Division provides a range of financial and risk management services to help State Government, Local Governments, Government Owned Corporations, education institutions, and statutory authorities to make well-informed decisions about the services, initiatives, policies, and projects they deliver. The common purpose being to improve the social and economic well-being of Queenslanders and the financial sustainability of the State.
We do work that improves Queensland for generations. We are a leader in finance, creating meaningful solutions with profound outcomes. We set the standard in financial solutions. We address the challenges of today, with results for tomorrow.
Benefit from a best-in-class professional development program, flexible work, leadership programs, study support, paid-parental leave, salary packaging and a corporate wellbeing program (including discounts for you and your family to a range of fitness facilities close to home or work).