Lead Release Engineer - Salesforce, NetSuite (CRM/ERP Release environment)
Description
What makes us Qlik?
A Gartner® Magic Quadrant™ Leader for 13 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster.
We excel in integration and governance solutions that work with diverse data sources, and our real-time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities.
Lead Release Engineer - Salesforce, NetSuite (CRM/ERP environment)
Following the merger of Talend software with Qlik, we have a great opportunity to leverage your proven success in the DevOps field and help implement new tools along with innovating and instilling new processes to streamline our Salesforce and NetSuite releases.
As Lead Release Engineer, you will co-lead the release team to uphold the highest standards prior to any production release, ensuring the protection of our production Salesforce and NetSuite environments among other integrated systems.
Your responsibilities encompass coordinating end-to-end software releases, planning and scheduling releases, managing version control, and implementing automated build and deployment processes. You will play a crucial role in maintaining environment consistency, acting as a central point during releases by helping coordinate multi-disciplinary teams, and enhancing CI/CD pipelines.
What makes this role interesting?
- Release Coordination: Lead and coordinate comprehensive software releases for NetSuite, Salesforce, and other critical applications.
- Continuous Improvement: Act as a CI/CD architect, driving continuous process improvement for seamless integration and delivery.
- Improve Your Network: Work with a wide variety of technical and process experts in the IT field, along with get to know important and influential stakeholders dependent on the success of your deployment coordination.
- Test Environment Management: Lead and perform periodic test environment refresh activities for Salesforce and NetSuite.
- Workflow Definition: Define and monitor workflows for development teams, ensuring traceability, governance, security, and segregation of duties.
- Production Stability: Ensure the technical stability of production systems by following workflows and methodologies to reduce risks.
- Change Management: Safeguard production through coordination with teams, adherence to Change Management policies, and managing rollbacks when necessary.
- Source and Version Control: Own and manage source and version control processes, and lead any tool migration activities in the future.
- Stakeholder Communication: Regularly communicate status to stakeholders and ensure the business understands the value you bring to the company.
- Release Calendar: Own and manage the release cadence and calendar to facilitate smooth operations.
- Deployment Leadership: Understand, document, and communicate important details to IT and the business.
Here’s how you’ll be making an impact:
Technology Research: Research and evaluate new technologies, capabilities, and frameworks to improve releases and reduce deployment cycle time.
Tool Management: Own and manage the Release Management tool, ensuring security compliance and leading upgrade activities.
Risk Mitigation: Identify and mitigate risks, maintaining comprehensive documentation throughout the release process.
Collaboration: Collaborate with Developers, QA teams, and Operations groups to ensure seamless integration and communication.
Training and Support: Facilitate training and support for release processes, ensuring teams are well-equipped for successful releases.
We’re looking for a teammate with:
- Bachelor’s degree or equivalent experience in software or business-related subject.
- Experience of Salesforce.com - Required
- Administration/Configuration knowledge
- Apex class knowledge (or strong experience with other similar languages such as C# or Java). Unit test best practices or TDD experience would be a plus.
- Metadata knowledge
- Working in complex environment using Continuous Integration and Quality Assurance.
- Requires 7-10 years expertise in software development and release lifecycles, automation tools, and effective collaboration.
- Experience managing releases/deployments.
- Strong sense of ownership
- Desire to learn and grow.
- Fluency in English - **Resumes/Curriculum must be submitted in English**
It would be an advantage (not necessary) to have:
- Experience in an architectural role.
- Atlassian Tools and admin skills.
- A good team player – proactive and has a reputation for getting things done.
- Experience of NetSuite –
- Administration/Configuration knowledge.
- Proven experience of backup and restore of changes.
- Experience of Source control systems (TFS, GIT) -
- Managing Conflicts on GIT and Pull Request merging.
- Bitbucket / GitHub config.
- Continuous integration/deployment/delivery tools - Required.
- Experience with Gearset and/or Jenkins important.
- Experience implementing C.I. on Salesforce and NetSuite.
- Agile and Scrum knowledge.
- Methodology.
- Project management/ticketing tools (Jira, Trello).
- Strong technical background, ability to display best practices for coding/scripting.
The location for this role is:
Brazil
Embark on this exciting role where you can drive impactful releases and contribute to the continuous improvement of our CRM/ERP release environment. Join us on our journey of innovation and excellence. Apply now!
More about Qlik and who we are:
Find out more about life at Qlik on social: Instagram, LinkedIn, YouTube, and X/Twitter, and to see all other opportunities to join us and our values, check out our Careers Page.
What else do we offer?
- Genuine career progression pathways and mentoring programs
- Culture of innovation, technology, collaboration, and openness
- Flexible, diverse, and international work environment
Giving back is a huge part of our culture. Alongside an extra “change the world” day plus another for personal development, we also highly encourage participation in our Corporate Responsibility Employee Programs
If you need assistance applying for a role due to a disability, please submit your request via [email protected]. Any information you provide will be treated according to Qlik’s Recruitment Privacy Notice. Qlik may only respond to emails related to accommodation requests.
Qlik is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Qlik via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Qlik. No fee will be paid in the event the candidate is hired by Qlik as a result of the referral or through other means.