Collections Specialist

Administrative Las Vegas, Nevada

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Description

Position at Hi Tech

Collections Specialist Opportunity 

Please note: This is a full time, hourly position at our main office located in Las Vegas, NV from 7:30AM-4:00 PM

Pay range: $20.00-$25.00
 
The Collections Specialist works closely with a portfolio of our valued customers to ensure payments are made within terms and follows up when payments are past due. The ideal candidate would conduct account research/reconciliations, resolving customer billing problems, secure payment on open invoices all while having the ability to build strong relationships with customers. A passion for delighting both internal and external customers is crucial for success in this role.   
 
A Typical Day:
  • Engage with our valued customers by phone and email to collect on payments owed.
  • Perform account and bank reconciliations as needed to ensure accounting records are aligned.
  • Handle billing responsibilities, including posting transactions and sending mass emails to customers. 
  • Maintain strong internal and external customer relations and follow up on any necessary information needed to obtain payment.
  • Achieve monthly AR percentage goals.
  • Identify and negotiate approved payment arrangements on past due balances while maintaining a strong customer relationship.
  • Review orders on hold for release.
  • Other duties as assigned.
 
Qualifications:
  • 2-5 years of experience in a collection, accounts receivable, or customer-facing type of role
  • Experience in handling a large volume small dollar portfolio with outbound call goals.
  • Must be self-motivated, customer-centric, and highly organized.
  • Experience reconciling AR accounts a plus.
  • Ability to function effectively both independently and as a member of a team.
  • Self-motivated, goal-oriented, with a proven ability to learn quickly and work effectively in a fast-paced work environment.
  • Experience with Global Edge or other ERP software a plus.
  • Must successfully complete a drug screen. 
 
Benefits of Joining Our Team 
  • Competitive Compensation
  • Medical and Dental Benefits
  • Life Insurance
  • PTO
  • 401k & Company Match
  • Casual dress code
 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Hi-Tech Commercial Service is a division of Unlimited Service Group “All Unique All United.” 

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