Field Service Technician

Field Service Technician Addison, Illinois


Position at Great Lakes South Town

Field Service Technician

Restaurant Equipment Service Group LLC in Addison, Illinois seeks Field Service Technician.  Job Duties:  Makes service calls to various customers as assigned by company.  Inspects equipment.  Diagnoses problems and troubleshoots concerns regarding the operation of commercial kitchen and heating, ventilation, air conditioning, and refrigeration (HVAC/R) equipment.  Recommends to customer the maintenance and/or repair work to be done and provides cost estimate.  Informs company of recommendations and estimates given to customer.  Performs maintenance and repairs.  Communicates with customer and company on status of maintenance and/or repair work that is undertaken.  Communicates with company to order parts for repairs.  Completes service calls on equipment in a timely and accurate manner with courtesy to customers, company managers, dispatchers, and sales department.  Completes service tickets and other company paperwork accurately, promptly, and according to company procedures.  Monitors truck stock to ensure that required parts are stocked on vehicle.  Maintains service vehicle, tools, and uniforms to meet company standards. 

Travel:  During work shift, travel to service calls at various customers within a two-hour drive of the company’s office in Addison, Illinois. 

Schedule:  Schedule includes after hours and weekend on call rotations.  Rotations are usually one evening and one weekend per month, but depending upon business needs, on call rotation may occasionally be more frequent.

Education:  NONE

Experience:  24 months of experience performing maintenance and repair on commercial cooking, HVAC/R, or similar mechanical equipment

Driver’s License:  Must have valid driver’s license and clear driving record.

Hire is contingent on passing drug screen and background check.

Multiple openings available (4 openings).