Area Branch Manager-Tampa, Florida
Description
At Whaley we know people are vital to our success. We offer a competitive salary and generous benefits including:
- Medical, Dental, and Vision Benefits
- 401k & Profit Sharing
- Paid Holidays & Vacation
- Bonus Potential
- Short-Term Disability | Long-Term Disability Insurance (company paid)
- Life Insurance (company paid)
Summary
The Area Branch Manager provides profit & loss oversight day-to-day branch locations to include: operations, sales, human resources, financial administration, inventory, and other responsibilities as needed.
Description
- Coach, direct, and motivate team members.
- Interview, hire and develop team members for formalized succession.
- Evaluate team members and complete performance reviews in timely manner.
- Initiate any necessary documentation for disciplinary and termination procedures.
- Resolve customer conflicts and complaints and address emergencies with a sense of urgency.
- Routinely plan and provide estimate installation jobs.
- Proactively identify, analyze and correct operational problems.
- Accurately forecast business activity and maintain branch operating budget.
- Collaborate with business development on local sales effort; participate in relevant local trade associations.
- Efficiently process and maintain branch related financial transactions.
- File appropriate financial transaction records, including billing, warranty, and credits, with corporate office against deadlines.
- Implement any operational procedures as determined by executive leadership.
- Oversee inventory management to include: truck stock quarterly - maintain inventory at optimum levels.
- Oversee fleet management and communicate additional requests with corporate.
- Perform other duties as required
Required Education | Experience
- An AA/AS degree in a business related discipline or the equivalent in experience or higher.
- 7+ years work experience in a related service industry; Commercial HVACR industry is a plus.
- 3+ years of management and or supervisory experience.
- Must be at least 18 years of age.
- Completion of satisfactory background check and drug screen is required.
- Valid Driver's License and driving record that aligns with our safety standards.
Skills and Abilities:
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resource planning, leadership development and coordination of people and resources.
- Excellent customer service skills
- Demonstrated ability to resolve complaints & conflict and negotiate “win – win” solutions.
- Ability to supervise and direct the work of others.
- Proficient computer skills in MS Office including Outlook, Word, and Excel.
- Intermediate math skills including addition, subtraction, multiplication, division and percentages.
- Ability to effectively prioritize and execute tasks and decisions in a high-pressure environment.
Work Environment:
- Warehouse and office environment.
- Extensive phone use.
- Daily travel within local branch area as well as travel outside area.
- 25% computer time including keyboarding and mouse.
- Lifting and transporting moderately heavy items as required.
- Operational oversight of 24/7 service operation
Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.