Lead Service Technician II - New Orleans, Louisiana

Field Service Technician New Orleans, Louisiana


Description

Position at Heritage Service Group

At Heritage, we know people are vital to our success.  We offer a competitive salary, on-call pay, and generous benefits including:     
  • Sign-On Bonus for Experienced Technicians
  • Company Vehicle | Cell Phone | Uniforms
  • Meters & Test Equipment
  • Continuing Education | Industry Certification
  • 401k & Profit Sharing
  • Paid Holidays | Vacation
  • Medical & Dental Benefits
  • Short-Term Disability | Long-Term Disability Insurance (company paid)
  • Life Insurance (company paid)
Summary
The Commercial Kitchen Equipment Service Technician provides maintenance, service, and repair for commercial cooking equipment and commercial refrigeration i.e., grills, fryers, ovens, ice machines, reach-in and walk-in coolers, freezers, etc. 
     
Details     
  • Diagnose, troubleshoot, and repair kitchen equipment, refrigeration, and or HVAC.
  • Communicate repair status updates with customer and branch office.
  • Communicate parts information with branch. 
  • Complete service calls accurately, timely, and with a safety mindset.
  • Audit truck stock to ensure required parts are stocked.
  • Maintain service vehicle, tools, and uniforms consistent with company policies and procedures.  
  • Meet on-call requirements.
Required Education | Experience     
  • Three years or experience commercial kitchen repair and or refrigeration/HVAC service and repair. 
  • Must be at least 18 years of age.
  • Valid Driver's license and driving record that aligns with our safety standards.
  • Completion of a satisfactory background check and drug screen is required. 
Skills and Abilities      
  • Ability to work independently.
  • Ability to accurately diagnose and troubleshoot:
  • An electrical, installation, and mechanical background would be a plus. 
  • Journeyman License and or CFESA certification would be a plus, but not required.  
  • Strong attention to detail.
  • Excellent communication and soft skills.
  • Good driving record.
      
Heritage Service Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.