Business Solutions Specialist
We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease.
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Business Solutions Specialist and help us do what we do best: propelling business forward.
The Business Solutions Specialist will focus on building and maintaining strong relationships with key partners and customers, while promoting and delivering Progress Software solutions — Flowmon, Kemp LoadMaster, and WhatsUp Gold. This role blends technical expertise with business acumen, ensuring the right solutions are delivered to meet our customers' needs and exceed sales targets. You'll be actively involved in the sales process, supporting customers during deployment, and driving the technical side of solution implementation.
In this role, you will:
- Build and maintain long-term relationships with key customers and partners across Slovakia and the Czech Republic, identifying their business needs and providing tailored technical solutions.
- Promote and deliver Progress Software solutions, such as Flowmon, Kemp LoadMaster, and WhatsUp Gold, ensuring these meet the technical requirements of customers while achieving or exceeding sales targets.
- Identify new business opportunities within existing customer bases and proactively reach out to potential clients, showcasing the value of our software solutions.
- Collaborate closely with the sales team to develop business strategies that drive sales growth, market penetration, and customer satisfaction.
- Provide technical support and advice during the deployment and use of Flowmon, Kemp LoadMaster, and WhatsUp Gold solutions. Act as a bridge between the sales and technical teams to resolve any complex technical challenges.
- Present Progress solutions at key industry events in Slovakia and the Czech Republic, highlighting the technical capabilities and value propositions of our products.
- Prepare sales and performance reports, monitoring metrics to ensure goals are met and identifying opportunities for improvement in both sales and technical support.
Your background:
- Secondary education or higher, with a strong technical foundation.
- Minimum 3 years of experience in a technical sales or business solutions role, ideally within the IT or software industry.
- Strong technical knowledge of networking, IT infrastructure, and/or cybersecurity.
- Excellent communication and presentation skills, with the ability to engage decision-makers and technical stakeholders at all levels.
- Native speaker of Slovak or Czech, with fluency in English (B2 level).
- A proactive approach with a blend of independence and collaboration skills, customer orientation, and results-driven mentality.
Additionally, it would be beneficial if you have:
- A degree in business, marketing, IT, or a related field
- Experience in the IT solutions/software products field
- Knowledge of network infrastructure or cybersecurity
If this sounds like you and fits your experience and career goals, we’d be happy to chat.
What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:
- Compensation: Competitive salary, bonus, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback.
- Benefits: Our benefits package varies depending on the country you are joining us in and is designed to recognize the diverse needs of our people.
- Time-off and Leave: Generous vacation allowance, an additional day off for your birthday, and days off for volunteering
- Well-being: A global well-being program focused on physical, mental, and financial health.
- Focus on Employee Experience: We aim to create an environment where people view their time at Progress as their best career chapter by seeking your feedback, partnering with you and recognizing and celebrating the moments that matter.
- Career Growth: We empower you to own your career and personalize your growth with career development tools, internal career mobility, knowledge sharing, and learning opportunities.
Apply now!
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Together, We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!