Progress Careers

Our team’s vision is that the network should be more than basic connectivity, bandwidth, and application access. Instead, it should offer an end-to-end functionality together with centralized control which helps business agility. Our network should operate fluently, with robust resiliency and enables core communication and collaboration across the business.   

Please note that this role is hybrid, with on-site expectations at our Burlington MA headquarters and Marlborough MA data center.

In this role, you will:        

• Have the responsibility for day-to-day support and advancement of our global network infrastructure, which includes areas such as:

                Enterprise Campus and Data Center Switching
                Routing
                WAN technologies such as SD-WAN and IPsec VPN
                Wireless
                Load Balancers
                Firewalls and Remote Access VPN
                Network Management, Monitoring, Alerting and Logging        

• Monitor network utilization and performance.
• Troubleshoot and escalate appropriately upon network incidents.
• Multi-task efforts that may include other providers.
• Document technical engineering procedures for use by other members of the IT Infrastructure team.
• Contribute to roadmap, architectural direction, and continuous improvement.
• Communicate proactively about opportunities, expectations, timelines, risks, and issues.
• Perform knowledge transfer to other members of the IT Infrastructure Team.
• Assist in vendor negotiations and the RFP/RFI process.

Your background:         

• BA or MA degree in Computer Science, Information Technology or equivalent industry experience.
• Network Engineering experience
• Understanding of Cisco Nexus data center switch family concepts, as well as, deployment and troubleshooting experience 
• Understanding of Cisco Catalyst switch family concepts as well as deployment and troubleshooting experience
• Understanding, deployment, and troubleshooting experience with BGP and OSPF routing protocols.
• Understanding of Firewall concepts and deployment experience with at least one of the leading Firewall vendors.
• Knowledge and experience in supporting IPsec VPN WAN technologies.
• Knowledge and experience in supporting Wireless solutions, either in the cloud or on-premises ones.
• Able to work well under pressure, multi-task, prioritize, and manage time effectively.
• Exceptional ability and solid desire to learn new skills.

Additionally it would be beneficial if you have:     

• Holding CCNA or CCNP certification
• Experience with Linux and Python  
• Experience with Ansible or Terraform  
• Experience with networking in the Cloud (Azure / AWS / GCP)  
• Experience with SIEM  

• Medical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan. Tuition Reimbursement program. Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance.
• Competitive salary, bonus, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback
• Flexible paid vacation time, paid day off for your birthday, and company holidays. A variety of leave plans, including Parental Leave.
• Employee Assistance Program (EAP) and an employee well-being program focusing on physical, mental, and financial health.

Apply Now!

#LI-Hybrid 

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!