Credit Analyst
We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease.
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress.
We are seeking a Credit Analyst to join our global team within the Revenue Operations department. Reporting directly to the Senior Manager, Revenue Operations, this role plays a vital part in shaping the organization’s strategy to optimize credit and collections processes. If you are passionate about enhancing efficiency, streamlining processes, and empowering team growth, this role offers an exciting opportunity to make an impact in a global organization.
In this role, you will:
- Perform prioritization analyses aging report for collections purposes;
- Maintain customer contact by phone, email and sending dunning letters to reduce the overdue balance
- Analyses of aging reports to determine risk areas to be addressed with Customer Service and/or Sales
- Maintain regular communication structures with Customer Service and/or Sales
- Perform daily order release;
- Assist with preparation of files and mailing of invoices daily;
Your background:
To succeed in this role, you’ll need a balance of qualities: a strong sense of responsibility, sharp analytical skills, and the ability to adapt to changing situations. You should value accuracy, discretion, and integrity, and be someone others can rely on for confidentiality and reliability. In addition, you should also have:
- Experience in a similar role
- A very good command of English language – both spoken and written;
- Proficient in Microsoft Excel, Word and Outlook;
- Strong written and oral communication;
- Attention to detail and ability to handle multiple priorities simultaneously;
- Additional writing and oral language skills to facilitate multiple countries is a must.
If this sounds like you and fits your experience and career goals, we’d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:
Compensation
Compensation
- Generous remuneration package
- Employee Stock Purchase Plan Enrollment
Vacation, Family, and Health
- 30 days paid annual vacation
- An extra day off for your birthday
- 2 additional days off for volunteering
- Premium healthcare and dental care coverage
- Additional pension insurance
- Well-equipped gym on-site
- Co-funded Multisport card
- Daycare Center for your little ones onsite
- Flexible working hours and work-from-home allowance
- Free underground parking with a designated space for bikes and electric scooters
Apply now!
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Together, We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!