IRT Support Technician

Interactive Response Technologies (IRT) Sofia, Bulgaria


Position at Premier Research Group Limited

 Premier Research helps highly innovative bio-pharmaceutical and medical device companies transform life-changing ideas into reality. We take on the most challenging areas of study, with a special focus on unmet needs in such areas as analgesia, CNS, rare diseases, medical device and diagnostics, and pediatric research.

We’re looking for a talented and energetic IRT Support Technician to join our team!

Working at Premier Research means being an individual - you will be recognised for what you do and you will truly have an impact. You will be working in a friendly environment with colleagues who are genuinely supportive regardless of location or seniority. Premier Research is on an exciting journey - there is a true buzz throughout the company, so come and be part of it!

Key responsibilities of this remarkable role are:

  • For department success: 
    • Monitors and follows up on outstanding requests
    • Assists in the management of support documentation
  • For commercial success:
    • Ensures accurate changes are made
    • Reviews all available study documentation before making any changes to ensure data integrity
  • Other
    • Advises the Department Head of any ongoing/repeat support issues
    • Participates in the ongoing improvements to the support and operations phase of the business
    • Participate in corporate initiatives and actions that ensure the continued success of the company
    • Other activities as designated


  • Educational Background
    • Minimum of High School diploma or G.E.D.
  • Experience
    • Experience with Microsoft Office products including MS Word, MS Excel, and Outlook
    • Basic SQL skills
    • Prior experience using computerized information systems preferred
    • Prior CRO experience preferred
    • Ability to read, write, and speak fluent English